Family Life Insurance Company Review & Complaints: Medicare (2024)
Family Life Insurance Company Medicare plans include a variety of options. Family Life Insurance Company Medicare Supplement plans A, B, C, D, F, G, M, and N are all available. Family Life Insurance Company Medicare rates aren't offered online, but you can compare quotes from other companies here.
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Jeff Root
Licensed Insurance Agent
Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...
Licensed Insurance Agent
UPDATED: Mar 12, 2024
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Mar 12, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Part of the Manhattan Life group of companies, Texas-based Family Life Insurance Company offers a range of life insurance and annuity products with a special focus on mortgage insurance. They also write supplemental health coverage including Medicare Supplement.
This Family Life Insurance Company Medicare review will look at which Medicare Supplement plans are available and how they stack up in terms of cost.
Before you buy a Family Life Insurance Company Medicare insurance policy, make sure to shop around and compare.
Enter your ZIP code for free quotes now.
What is Family Life Insurance Company?
Originally focused on mortgage protection life insurance policies, Family Life Insurance Company was founded in 1949. They continued to add life insurance options over the years, and they write mainly simplified issue plans aimed at providing families with basic coverage at lower death benefit levels.
Family Life Insurance Company is a part of Manhattan Life Group, a group of life insurance companies that offer a range of products but tend to be of a similar nature to those written by Family Life. They operate out of a joint headquarters in Texas.
Products, including Medicare Supplement, are sold through independent agents, and are underwritten by Manhattan Life Insurance Company or Western United Life Assurance Company – Family Life does not appear to underwrite Medicare plans directly. It is actually unclear whether they are directly involved with any of the plans, but we took a look at what is on the shared website.
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What Medicare Supplement Plans Are Available?
The plans that are available through Family Life’s association with other companies in Manhattan Life Group are Plans A, B, C, D, F, G, M, and N.
Plan A is the base level Medicare Supplement plan. All insurance companies that sell Medicare Supplement are required to offer this plan. It pays for all Medicare Parts A and B coinsurance, as well as the first three pints of blood each year.
Plan F is the high-end plan, which covers all of the out of pocket expenses not covered by Medicare. While there is a high deductible version of this plan available, Family Life/Manhattan Life does not appear to offer it. It’s important to note that Family Life Insurance Company Medicare Supplement Plan F is no longer available to those who became eligible for Medicare as of January 2020. This is due to Medicare changes.
Read more:
- Manhattan Life Insurance Review & Complaints: Medicare
- Manhattan Life Medicare Review: Medicare Supplement Insurance
Does the Company Offer Competitive Rates?
Medicare Supplement rates are not offered online. There is a link to fill out a form and request that an agent contacts you for a quote – this is likely to result in ongoing solicitation, which may be bothersome to some people.
Without rates, we are unable to compare Family Life Insurance Company to others in terms of value or let you know if affordable Family Life Insurance Company Medicare insurance is available to you.
Family Life Insurance Company Claims Process
Ease of Filing a Claim
Family Life Insurance Company offers a claims process that prioritizes convenience for its policyholders. You can file a claim through multiple channels, including online, over the phone, or through mobile apps. This flexibility allows you to choose the method that best suits your needs and preferences.
Average Claim Processing Time
One critical aspect of any insurance company’s claims process is the speed at which claims are processed. While specific processing times may vary depending on the nature of the claim, Family Life Insurance Company is committed to efficient and timely claim processing.
To get a better understanding of the average claim processing time, you can reach out to the company directly or consult with their customer service.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback is essential in assessing an insurance company’s performance in handling claims. Policyholders’ experiences with claim resolutions and payouts can provide valuable insights into the company’s reliability and customer service. Before choosing Family Life Insurance Company, it’s advisable to research customer reviews and ratings to gauge their track record in this regard.
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Digital and Technological Features of Family Life Insurance Company
Mobile App Features and Functionality
In today’s digital age, having a user-friendly mobile app can greatly enhance your insurance experience. Family Life Insurance Company offers a mobile app with various features and functionalities.
These may include policy management, claims filing, payment processing, and access to important documents. Exploring the capabilities of their mobile app can help you determine if it aligns with your needs.
Online Account Management Capabilities
Online account management is a convenient way to handle your insurance policies and related tasks. Family Life Insurance Company likely provides online account management tools that allow you to view policy details, make payments, and update personal information. These features contribute to a seamless customer experience, and you should explore them to ensure they meet your requirements.
Digital Tools and Resources
Insurance companies often offer digital tools and resources to assist policyholders in making informed decisions. These resources may include online calculators, educational materials, and policy comparison tools. Family Life Insurance Company may have a range of digital resources available to help you better understand your insurance options and make informed choices.
Are the Ratings and Consumer Reviews Positive?
Family Life has an A+ rating with the Better Business Bureau (BBB), with only two policyholder complaints on file. Since they are a part of Manhattan Life, it is also worth a look at the group’s BBB page. Manhattan Life Group also has an A+ rating, with only 10 complaints on file.
The company has a 2-star rating on Google based on four policyholder reviews, but the review content is not particularly useful, with little detail as to the reasons for the low rating. One rating is due to difficulties with the company website.
Beyond this we did not find much else on Family Life. This may be due to the company’s status as part of Manhattan Life Group, but in general, it is a good sign when there are few reviews of an insurance company.
Family Life Insurance Company Medicare Supplement Insurance: What’s the Bottom Line?
There is not a lot of information out there on Family Life, but there are really no red flags or concerns either. They have a decent selection of Medicare Supplement plans, but those are underwritten by other companies, so you may want to go with a company that underwrites their plans directly.
Although you can’t get Family Life Insurance Company Medicare Supplement insurance policy quotes online, we can still help.
Enter your ZIP code now to compare rates.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Frequently Asked Questions
Can I purchase a Family Life Insurance Company Medicare Supplement plan online?
No, Family Life Insurance Company does not offer the option to purchase Medicare Supplement plans directly through their website. You will need to contact an independent agent to inquire about and purchase a plan.
Are there any limitations or restrictions on Family Life Insurance Company Medicare Supplement plans?
The specific limitations or restrictions may vary depending on the plan you choose. It’s important to carefully review the plan details, including any exclusions, waiting periods, or pre-existing condition limitations, before making a decision.
Can I switch from my current Medicare Supplement plan to a Family Life Insurance Company plan?
Yes, you have the option to switch Medicare Supplement plans. However, it’s important to consider factors such as enrollment periods, pre-existing conditions, and any potential penalties or waiting periods that may apply. It’s advisable to consult with an independent agent or Medicare expert to navigate the process smoothly.
Does Family Life Insurance Company offer any other types of insurance coverage?
Yes, in addition to Medicare Supplement plans, Family Life Insurance Company offers a range of life insurance and annuity products. They also specialize in mortgage insurance and write supplemental health coverage.
Are Family Life Insurance Company Medicare Supplement plans available nationwide?
Family Life Insurance Company’s Medicare Supplement plans may vary in availability depending on your location. It’s recommended to check with an independent agent or directly with the company to determine if their plans are offered in your area.
How do I compare quotes from Family Life Insurance Company with other insurance companies?
Although Family Life Insurance Company does not provide online quotes for Medicare Supplement plans, you can still compare quotes from other insurance companies by using independent insurance comparison websites or contacting independent agents who work with multiple insurance carriers.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
Jeff Root
Licensed Insurance Agent
Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.