Modern Woodmen of America Insurance Review & Complaints: Life Insurance (2024)

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Modern Woodmen of America is a large fraternal financial organization offering life insurance and other financial products to people. They are member-owned and operated and have been around for more than 125 years.

What is Modern Woodmen of America?

Modern Woodmen, taking its name in honor of the pioneer woodmen whose efforts cleared the way to build family homes and towns, was founded in Lyons, Iowa in 1883. A fraternal organization, it is funded, owned, and operated by members to provide financial assistance for each other in times of need. By 1897, the organization had moved to Rock Island, Illinois, where it maintains headquarters to this day.

Covering all stages of life, Modern Woodmen provides a wide range of life insurance, investments, and other high-quality financial products and services on a membership basis. Members have access to a wide variety of benefits, including scholarships, hardship assistance, discounts, and other services. There are no specific requirements for becoming a member.

The Modern Woodmen website boasts 750,000 members and states they are the third largest fraternal organization in the country by assets. In addition to insurance and investments, Modern Woodmen also runs a bank to support their members’ financial future.

Modern Woodmen of America is not affiliated with similarly named WoodmenLife (Woodmen of the World), which is also a fraternal financial organization operating completely separately.

What products are offered?

Modern Woodmen offers life insurance, annuity products, and an investment program directly. They partner with other companies to offer their members other supplemental products but do not underwrite these products directly. What are Medicare supplement plans? These plans help those under Medicare Parts A and B. Search online for these plans if you need more information.

Life Insurance

Whole life insurance, universal life insurance, and term life insurance policies are all available from Modern Woodmen.

MaxLife whole life insurance is the company’s traditional whole life policy. It offers a guaranteed death benefit with locked-in premiums for life. This plan has multiple riders available to choose from as well as multiple payment term options.

Max CL universal life is a standard universal policy, featuring flexible premiums and cash accumulation.

Max CL Pro is designed to provide flexibility along with a guaranteed death benefit even if interest rates change, as long as enough premiums have been paid.

Both universal life insurance plans offer a selection of riders to customize the policy.

Maximizer term life is a level premium term policy. Term lengths can be 10, 15, 20, or 30 years. This plan includes riders such as return of premium and can be converted at the end of the term. It can also be added to a whole life policy for increased coverage. Find the best life insurance company that offers 30-year terms by researching them online.

Step One is offered as an affordable “starter” policy for young people. It can be paid in one premium or in level premium amounts through the insured’s 30th birthday. Coverage can be increased or converted.

Junior Max is Modern Woodmen’s juvenile term life insurance product. Junior Max is designed to provide children with coverage through 18 years old and can be converted at the end of the term.

Annuities

Modern Woodmen offers three types of annuities to provide retirement income, with different premium payments and payout approaches.

MaxProvider is a flexible premium deferred annuity offering low-risk lifetime income. It has a guaranteed return of principal as well as guaranteed interest rates for the duration and allows tax-deferred savings that can be paid out in multiple different ways.

Modern Woodmen also has a variable annuity that carries greater market risk in return for a higher potential return on investment. The company also offers a single premium immediate annuity that provides a quick turnaround for income.

Investments

The company provides high-quality financial planning assistance as well as investment choices including mutual funds, brokerage accounts, 529 college savings plans, Coverdell education savings, and 401(k) accounts.

Are the rates competitive?

Online quoting is not an option on the website, which is fairly common for a fraternal organization. As a membership group, the personal approach is important to this sort of company and can make a positive impact, so representatives offer quotes as part of the process of becoming a member.

When comparing quotes from a fraternal financial organization, it is important to consider the added value of membership benefits. Premiums that are a bit higher may be worthwhile if you enjoy the benefits of membership, but may not be worth it to those who simply want to buy insurance without considering membership.

Modern Woodmen of America Insurance Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Modern Woodmen of America offers a relatively convenient claims process. Beneficiaries have the option to file a claim online, which is somewhat unusual for a fraternal organization, or over the phone during their business hours, which are listed as Monday through Friday, 8:00 a.m. to 4:30 p.m. This online filing option can provide added convenience for policyholders.

Average Claim Processing Time

While specific information regarding the average claim processing time for Modern Woodmen of America is not provided in the content, the presence of an online claims submission option suggests that the company may strive for efficiency in processing claims. Policyholders should reach out to the company directly for more details on their claim processing times.

Customer Feedback on Claim Resolutions and Payouts

Modern Woodmen of America has received positive feedback from customers regarding their claim resolutions and payouts. The company holds an A+ rating with the Better Business Bureau (BBB) and has received a 4.56 out of 5 stars overall rating on the BBB page, indicating a generally positive customer experience.

However, the content mentions that there have been seven complaints in the past three years, which policyholders may want to investigate further.

Read more: WoodmenLife Insurance Review & Complaints: Life Insurance & Annuities

Modern Woodmen of America Insurance Digital and Technological Features

Mobile App Features and Functionality

The content does not provide specific information about the features and functionality of Modern Woodmen of America’s mobile app.

To assess the company’s digital capabilities and mobile app offerings, potential policyholders should visit the company’s official website or contact their customer service for detailed information on their app’s features, such as account management, claims tracking, and policy information access.

Online Account Management Capabilities

The content mentions that Modern Woodmen of America allows online filing of claims, which implies that they offer some degree of online account management capabilities. However, the content does not provide specific details about the extent of these capabilities.

To gain a better understanding of their online account management features, customers should visit the company’s website or reach out to their customer service.

Digital Tools and Resources

The content does not elaborate on the digital tools and resources offered by Modern Woodmen of America. Policyholders interested in exploring the company’s digital resources, such as educational materials, financial planning tools, and online resources, should visit the company’s official website for more information on what is available to them.

Are ratings and consumer reviews about the insurer positive?

Modern Woodmen of America has an A+ rating with the Better Business Bureau (BBB). There have been seven complaints in the past three years, none of which have been closed in the past 12 months. Customer reviews on the BBB page resulted in a 4.56 out of 5 stars overall rating for the organization.

We were unable to find reviews or complaints concerning this company on the usual consumer websites, which may be related to their status as a fraternal organization. With 750,000 members, however, it is definitely in the company’s favor that there are so few complaints out there.

What’s the bottom line?

Modern Woodmen of America is likely to appeal to those who like the idea of being part of a community and gaining added benefits from their financial products from a life insurance company. Without rate information, we are unable to provide a solid comparison to other life insurance providers, however, those who choose a fraternal society may well find the benefits as important as the rates themselves.