Accordia Life Insurance Review & Complaints (2024)

The Accordia Life and Annuity Company offers a variety of services through the Global Atlantic Financial Group. Global Atlantic provides various types of annuities and indexed universal life insurance supplied through Accordia Life.

Although you can’t get Accordia Life insurance quotes online, you can get them by speaking with a representative.

Before you buy Accordia Life insurance, shop around to see who can offer you the best rates. Enter your ZIP code now to compare quotes from multiple companies near you.

What Products Does the Accordia Life and Annuity Company Offer?

Accordia life insurance offerings are minimal. In fact, there is only one option. The company only offers indexed universal life insurance.

Universal life insurance is a permanent policy that allows you to earn interest, or cash value, while your policy is active. This interest can then be used to pay for your policy or cashed out.

Indexed universal life insurance allows for flexible earning based on a credit index. The insured can then pick what type of account to assign the cash value of the policy. This allows for more growth than a traditional universal life insurance policy.

Inside of the indexed universal life offerings, there are three levels:

• Lifetime Foundation ELITE
• Lifetime Builder ELITE
• Global Accumulator

The death benefit is tax-free as well, no matter which level you choose.

In the past, Accordia offered other types of insurance, such as term and universal life, but now only offers indexed universal life through Global Atlantic.

What Life Insurance Rates Are Offered by Accordia Life and Annuity Company?

Many different factors affect your life insurance rates. Your Accordia Life insurance rates will be based on such factors as your age, gender, medical history, and habits.

This table shows you the average monthly rates for a non-smoker. Rates for smokers will generally be more expensive.

Accordia Life Average Monthly Universal Life Insurance Rates by Age and Gender

You can see that adding Accordia life insurance is pretty inexpensive, and females’ rates are generally lower than rates for males. Speak with an agent to determine if this is the right type of life insurance for you.

What Are the Accordia Life and Annuity Company Ratings?

How well an insurance company rates can give you insight into the company. You want to feel confident in the company you depend on for your family.

A.M. Best rates insurance companies based on their financial stability. Accordia Life received an A- rating, showing the company has an excellent ability to meet its financial obligations.

The Better Business Bureau (BBB) gives Accordia Life an A ranking, but the company is not accredited. It’s also important to note that reviews listed on the BBB website are all negative and mainly revolve around customer service and billing.

It should also be noted that there is currently a class-action lawsuit against Accordia regarding administering life insurance policies.

What Is the History of the Accordia Life and Annuity Company?

The Accordia Life and Annuity Company is only about five years old. Before 2015, Accordia was known as Aviva USA Life. Once Aviva was acquired by parent company Global Atlantic, Accordia Life was created.

Global Atlantic has been in business since 2004 and offers various annuities and indexed universal life insurance.

Accordia can be reached at:

Accordia Life and Annuity Company
215 10th Street Suite 1100
Des Moines, IA 50309-3616

You can reach customer service or file a claim with Accordia Life by calling (877) 462-8992. There does not appear to be a way to chat with customer service or file a claim on the website.

Accordia Life Insurance Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile apps)

Accordia Life and Annuity Company offers policyholders multiple options for filing insurance claims. Whether you prefer the convenience of online filing, the personal touch of speaking with a representative over the phone, or the ease of using a mobile app.

Accordia aims to accommodate your needs. This flexibility in the claims process allows policyholders to choose the method that suits them best.

Average Claim Processing Time

The speed at which an insurance company processes claims is a crucial factor for policyholders during challenging times. Accordia Life understands the importance of swift claim processing.

However, the specific average claim processing time may vary depending on the complexity of the claim and the documentation required. To get accurate information on claim processing times, it is advisable to contact Accordia Life directly.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback provides valuable insights into an insurance company’s performance when it comes to claim resolutions and payouts. Accordia Life’s track record in this regard has received mixed reviews. Some customers report positive experiences with efficient claim resolutions, while others have expressed concerns about delays and issues with payouts.

When considering Accordia Life as your insurance provider, it’s essential to weigh these customer experiences and make an informed decision.

Accordia Life Insurance Digital and Technological Features

Mobile App Features and Functionality

Accordia Life and Annuity Company offers a mobile app designed to enhance the overall customer experience. The app provides policyholders with convenient access to their insurance information, allowing them to view policy details, make payments, and even initiate the claims process directly from their mobile devices.

Online Account Management Capabilities

Accordia Life understands the importance of easy online account management for its policyholders. Through their online portal, policyholders can access their accounts 24/7. This portal provides tools for managing policies, making payments, updating personal information, and reviewing policy documents.

The online account management capabilities are designed to empower policyholders to have control over their insurance accounts.

Digital Tools and Resources

In addition to the mobile app and online account management portal, Accordia Life offers various digital tools and resources to assist policyholders in making informed decisions about their insurance coverage.

These resources may include educational materials, calculators, and FAQs to address common insurance-related queries. Leveraging these digital tools can help policyholders navigate their insurance journey with ease and confidence.

Accordia Life and Annuity Company: What’s the Bottom Line?

Although you may be able to find affordable Accordia Life insurance, you might be taking a gamble. While the Accordia Life and Annuity Company’s financial ratings are excellent, there are some significant concerns about customer service and the policies’ servicing.

Now that you’ve learned about Accordia Life shop around and compare other companies to see which one fits you best. Enter your ZIP code now to compare indexed universal life insurance from multiple companies today.