Can I negotiate with the insurance company on the value of my vehicle?
You can negotiate the value of your vehicle with the insurance company when setting policy limits or filing a claim. Insurance negotiation may be necessary for adequate coverage for a customized or collectible car or reimbursement for its value when a car is totaled in an accident or stolen.
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Ty Stewart
Licensed Insurance Agent
Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications. As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...
Licensed Insurance Agent
UPDATED: Nov 10, 2023
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Nov 10, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- A vehicle’s valuation made by an insurance company is only an estimate and is subject to negotiation
- Rare collectible cars or highly-customized cars usually have negotiated values for insurance coverage
- A settlement offer to pay the cash value of a totaled vehicle is based on an estimation, subject to negotiation
Not only can you negotiate with the insurance company on the value of your vehicle, but sometimes it is necessary to protect your rights. Suppose you are getting new insurance on a vehicle with significant custom work, making it more valuable than the standard model.
In that case, you will want to negotiate for appropriate coverage. You may need to search for the best car insurance company that insures modified cars.
When you carry the proper insurance, and your vehicle is totaled in an accident or is not recovered after being stolen, the insurance company will give you a settlement offer based on their calculation of the vehicle’s value.
How Insurance Companies Value a Vehicle
Insurance adjusters use company policies to value a vehicle and may not reveal these policies. “Totaled” means the insurance company states the car is a total loss.
The value is called the actual cash value, which is what the vehicle would sell to another person. The factors considered are the vehicle’s make, model, and year. Also considered is the mileage, if the car was in any other accidents and its condition.
Typically, lower valuation estimations are used when paying a claim, and higher valuations are only accepted when underwriting a new insurance policy.
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Negotiating if the Insurance Company Understates the Vehicle’s Value
Suppose you seek to insure a vehicle for its full value, and the insurance company offers a limit that is too low to cover the full value. In that case, you can negotiate an increase in coverage or seek another insurance company to insure the vehicle’s full value.
Knowing will help you shop for alternative insurance.
Suppose you get a settlement offer for a totaled or stolen vehicle that you think is less than the vehicle’s cash value. Using tips to negotiate the best settlement for my totaled car, you can negotiate with the insurance company to increase the offer. It helps to provide evidence to support your claim of a higher valuation.
Evidence might be comparable vehicles listed for public sale that are the same year, make, and model with similar features. Alternatively, you might use industry car valuation resources such as Kelly Blue Book for valuation references.
Getting an Appraisal
Disputes over the value of a vehicle may sometimes be settled by getting an appraisal from an unrelated third party that is acceptable to you and the insurance company.
Seeking Legal Counsel
You have the right to a fair valuation of your vehicle if it is totaled or stolen. If the amount of your claim is significant and the insurance company makes a lowball offer, you may do better by being represented by qualified legal counsel.
Insurance adjusters often try to make claims payments as low as possible to save the insurance company money.
A Final Word on Negotiating with the Insurance Company on the Value of Your Vehicle
Some circumstances require negotiation with an insurance company regarding the valuation of a vehicle. If the car has special custom features or other unique characteristics, you may have to negotiate a higher value for proper coverage.
Not every company is the best car insurance company for paying claims. If you disagree with the valuation used by an insurance company when a settlement is offered, you do not have to accept the amount offered, and you can ask for more.
Frequently Asked Questions
What is the actual cash value of my vehicle?
A vehicle’s actual cash value (ACV) is an estimate of what it would sell to an unrelated third party. Adjustments are made to the ACV based on the mileage, condition, year, make, and model.
What is totaled?
A car is considered a complete loss or “totaled” when the cost of repairs exceeds the car’s cash value.
What will I get if my car is stolen?
After a reasonable period of non-recovery, if your stolen car is insured for theft, the insurance company will pay the actual cash value of the vehicle less your policy’s deductible and any state taxes.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
Ty Stewart
Licensed Insurance Agent
Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications. As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.