Christian Fidelity Life Insurance Company Medicare Insurance Review & Complaints: Health Insurance (2024)

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Based in Texas, Christian Fidelity Life Insurance offers life and health insurance products focused mainly on the needs of seniors. Their policies are available in several states.

Christian Fidelity Life Insurance Company Medicare Supplement insurance is offered through its parent company, Oxford Life. This Christian Fidelity Life Insurance Company Medicare review will look at what the company offers and how they stack up in terms of customer service.

Before you buy Christian Fidelity Life Insurance Company Medicare insurance, it’s a good idea to shop around. Enter your ZIP code and we’ll gather free quotes for you to compare.

About Christian Fidelity Life

Christian Fidelity Life Insurance Company was founded in 1954 to provide final expense life insurance policies to senior citizens. Their products today remain much the same, with mostly simplified issue life options that offer small death benefits but require no medical exams. The company also offers Medicare Supplement insurance.

In 2000, Christian Fidelity was acquired by Oxford Life, which is turn is owned by financial services holding company AMECO. They operate as a wholly-owned subsidiary, still underwriting their own policies as part of the family of companies.

Christian Fidelity has a bare-bones website that provides very little information; the main page redirects to the Oxford Life website, which is far more comprehensive. Oxford Life is located in Phoenix, Arizona, but Christian Fidelity still has its headquarters in Texas.

Read more: Oxford Life Insurance Company Review & Complaints: Life, Medical Supplement Insurance & Annuities

Christian Fidelity Medicare Supplement

The very basic company website does not offer any information in regards to what they offer for Medicare Supplement policies. On the Oxford Life website, there is a basic outline of what Medicare Supplement insurance covers, but there is not a list of which policies are available.

In most states, Medicare Supplement insurance follows a standardized set of coverages sold with letter-coded plan names. There are a few states where that is not the case, and those have their own state standards for policies. In the letter-coded states, however, the base plan is known as Plan A, which all Medicare Supplement providers are required to carry.

We can therefore safely assume that Christian Fidelity writes Plan A, which pays for Parts A & B coinsurance amounts and also covers the first three pints of blood each year. Beyond tha,t they may offer any combination of the eleven total possible options.

The Oxford website states that plans are underwritten by that company and does not say how to obtain a plan underwritten by Christian Fidelity directly. Coverage is not offered in all states.

Christian Fidelity Life Insurance Company Medicare Rates

There is a quote request form on the Oxford Life website, but this is simply a contact form that will be sent to an agent. The agent will then reach out to obtain further information and to provide quotes and plan details. This form is only for life insurance; Christian Fidelity Life Insurance Company Medicare quotes aren’t offered.

While it is not at all surprising that this company – given the limited information provided in regards to their products – does not offer online quoting, it may frustrate some insurance shoppers. Providing contact information to an agent generally results in solicitation attempts that may be ongoing and become bothersome.

Without rate information, we are unable to compare Christian Fidelity to other companies in terms of price.

Christian Fidelity Life Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Christian Fidelity Life Insurance Company offers limited information about their claims process on their website. While they provide a toll-free claims phone number, it’s not clear whether Medicare Supplement claims can be directed there. Typically, Medicare Supplement claims are handled directly with providers.

The website does have claims forms, but these seem to be primarily for their life and annuity products. The lack of specific information about filing Medicare Supplement claims online or through mobile apps may be a concern for policyholders who prefer digital convenience.

Average Claim Processing Time

Christian Fidelity Life Insurance Company does not provide information about the average claim processing time for their Medicare Supplement insurance claims on their website.

Policyholders would need to reach out to the company directly or consult their policy documents for more details on claim processing times.

Customer Feedback on Claim Resolutions and Payouts

Christian Fidelity Life Insurance Company holds an A+ rating with the Better Business Bureau (BBB), and there are no complaints or reviews listed for the company on the BBB page. Additionally, there is a lack of complaints, comments, or reviews for this company in other online sources.

While the absence of negative reviews is generally a positive sign, the limited feedback available makes it challenging to gauge customer satisfaction with the company’s claim resolutions and payouts.

Christian Fidelity Life Digital and Technological Features

Mobile App Features and Functionality

Christian Fidelity Life Insurance Company’s website provides minimal information about mobile app features and functionality. It appears that the company relies mainly on agent efforts to bring in new business, and there is no mention of a dedicated mobile app for policy management or claims filing.

This lack of digital resources may be a drawback for policyholders who prefer the convenience of mobile app access for insurance-related tasks.

Online Account Management Capabilities

The Christian Fidelity Life Insurance Company website does not provide details about online account management capabilities. Policyholders seeking to manage their policies or access account-related information online may need to rely on traditional methods or contact the company directly for assistance.

The absence of online account management features could be a limitation for those who prefer self-service options.

Digital Tools and Resources

Christian Fidelity Life Insurance Company’s website offers limited digital tools and resources. The site lacks interactive tools, educational resources, or online calculators that are often available on insurance company websites.

Policyholders looking for digital tools to help them make informed decisions or understand their coverage better may find the company’s online offerings to be minimal.

Christian Fidelity Life Insurance Company Medicare Ratings and Consumer Reviews

Christian Fidelity Life has an A+ rating with the Better Business Bureau (BBB). The BBB page does not have any complaints or reviews listed for the company.

In fact, we were unable to find any complaints, comments, or reviews for this company in any of the usual places. Usually, a lack of reviews is in the company’s favor given that most people choose to write a review when they are unhappy versus when everything is in good order.

Christian Fidelity Life Insurance Company Medicare Insurance: The Bottom Line

There really is not enough information on this company to provide any real opinion; it appears that they rely mainly on agent efforts to bring in new business since they provide so little information for the online insurance shopper. We did not find any red flags or anything of concern, however, so if an agent is offering you a policy with Christian Fidelity we can find no argument against selecting them as your insurance company.

Affordable Christian Fidelity Life Insurance Company Medicare may be available to you, but it’s always worth shopping around. Enter your ZIP code for free quotes right now.