Concord Group Insurance Review & Complaints: Auto, Homeowners & Life Insurance (2024)
Concord Group Insurance has been in business since 1928. Serving Maine, Massachusetts, Vermont, and New Hampshire, Concord Group provides automobile and homeowners insurance, as well as several commercial insurance packages. Concord Group Insurance also manages term and whole life insurance at competitive prices.
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Dani Best
Licensed Insurance Producer
Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...
Licensed Insurance Producer
UPDATED: Nov 27, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Nov 27, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- Concord Group Insurance provides quality coverage at competitive prices for your home, your vehicles, and your life
- Concord Group has been in business since 1928, and they have the customer service you would expect from an established company
- Concord Group Insurance’s online presence makes it easy to contact your agent, pay your bill, or even start a career
In business for nearly a century, Concord Group is a leading provider of home and property coverage in Maine, Massachusetts, Vermont, and New Hampshire. With hundreds of independent agents working in the northeastern U.S., the Concord Group can offer a wide range of insurance services.
Along with traditional insurance coverage for homeowners, automobile, and recreational vehicles, Concord Group has insurance packages for several types of commercial ventures. Everyone from the self-employed to owners of large corporations can benefit from the services provided by Concord Group Insurance.
Concord Group Home and Property Coverage
Concord Group provides traditional automobile insurance coverage for your car, truck, or recreational vehicle. While also serving Vermont, Maine, and Massachusetts, Concord Group was founded and maintains offices in New Hampshire. You may not be familiar with New Hampshire car insurance laws, as they are a bit different. While liability coverage for drivers is not required by law in New Hampshire, Concord Group provides minimum and full coverage policies to keep you safe on the roads.
Concord Group doesn’t just cover your daily commute. Concord offers policies that cover your motorcycle, off-road vehicles, snowmobile, motorhome, recreational vehicle, boat, and trailer. Whatever you’re using to get around, Concord has the policy to keep it safe.
Concord Group is also known for its variety of homeowners insurance offerings. Those buying a house or condominium, as well as apartment renters and mobile home residents can find coverage for their biggest investment with Concord Group. You even have the option to purchase an umbrella policy that will cover you beyond the limits of your home and auto policies.
Aside from home and auto coverage, Concord Group Insurance also provides whole and term life insurance policies. When it comes to making plans for handling end-of-life expenses, Concord Group can make sure your family is taken care of, and your beneficiaries receive the benefits they need. You can also purchase a universal life insurance policy and take advantage of the ability to build cash value that you can access now.
Concord Group Insurance also has a strong presence in the commercial insurance sector. Whether you operate a small business in your local community or oversee a large operation with hundreds of employees (or more), Concord Group Insurance can offer the insurance products you need. They can provide property, liability, and criminal protection to give you the right coverage.
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Contact Concord Group Insurance
No matter your policy type, when you have questions about your insurance, you need to talk to your agent. Concord Group makes this easy in a variety of ways. You can find the Concord Group Insurance address with a simple internet search or go to the Concord Group website’s contact page.
If you want to talk to someone, give Concord a call at 800-852-3380. Right away you will be directed to the appropriate department to manage your issue or question.
Known throughout the northeastern United States, Concord Group is centrally located in New Hampshire, so stop by when you are in the area.
In addition to visiting the Concord Group address, you can find details on how to fax or email the company from the contact page on their website.
Of course, if you are a customer with Concord Group Insurance, you will have direct access to your agent once you log in to your internet account. Whatever type of policy you have with Concord, you can be assured you will be dealing with a personal agent who is available to answer all your questions directly.
If you must report a claim on your insurance policy, Concord Group is there for you. It’s important to report any incident to your insurance company as soon as you are safe, and Concord makes it easy. Simply log on and contact your agent directly or call the appropriate claims office from the numbers listed online. You can address issues with fraud, theft, or injury, and get the help you need.
Beyond traditional claims assistance, Concord Group Insurance offers the ability to get auto glass and windshield repair work done. You can also call the roadside assistance number 24 hours a day to get help if you’re locked out of your car, have a flat tire, or need emergency service.
Pay Your Bill at Concord Group Insurance
While you can have your bill mailed to you and pay the traditional way, Concord Group Insurance makes it easy to pay your bill online. Simply log on to your account via Concord’s website and proceed to enroll in the Customer Center. From there you can pay your bill online anytime.
Once logged in you can also view your policy documents, see your recent activity, and view and print your car insurance ID cards. The Customer Center also allows you to move to paperless billing, so you can manage all your bill payments online. Concord Group makes it easy to stay on top of your insurance situation digitally.
Find a Career at Concord Group Insurance
Concord Group takes pride in the work its associates and agents do in their communities. If you are interested in becoming a part of that team, Concord provides access to those opportunities online. Career paths in the fields of claims, underwriting, IT, and general business are all presented through the career section of the Concord Group website.
Concord Group Insurance careers also come with substantial benefits packages. Dental, vision, prescription drugs, supplemental sick pay, paid holidays, retirement benefits are all available. Consider becoming part of the Concord Group Insurance family and see what kind of future you can build.
With management and ownership motivated to facilitate growth, a career at Concord Group Insurance entails plenty of opportunities for advancement and the ability to build a stable and rewarding future.
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Concord Group Claims Process
Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)
Concord Group Insurance offers multiple convenient options for filing insurance claims, ensuring a hassle-free experience for policyholders. Whether you prefer an online method, over-the-phone assistance, or mobile app convenience, Concord Group has you covered.
Average Claim Processing Time
One of the key factors in evaluating an insurance provider is the speed at which they process claims. Concord Group Insurance is committed to efficient claims processing, and policyholders can expect prompt attention to their claims, reducing the stress associated with unforeseen events.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback is essential in assessing the quality of an insurance company’s claims process. Concord Group Insurance takes customer satisfaction seriously, and feedback on claim resolutions and payouts is overwhelmingly positive. This reflects the company’s dedication to providing fair and reliable claims services.
Digital and Technological Features of Concord Group
Mobile App Features and Functionality
Concord Group Insurance offers a user-friendly mobile app that enhances the overall customer experience. With features such as policy management, claims filing, and bill payment at your fingertips, the mobile app simplifies insurance-related tasks and keeps you in control of your coverage.
Online Account Management Capabilities
Managing your insurance policies online has never been easier with Concord Group’s robust online account management system. From reviewing policy documents to viewing recent activity and accessing insurance ID cards, policyholders can efficiently handle their insurance needs from the comfort of their own homes.
Digital Tools and Resources
Concord Group Insurance provides a suite of digital tools and resources designed to empower policyholders. These resources include educational content, insurance guides, and calculators to help customers make informed decisions about their coverage.
The company’s commitment to digital innovation ensures that policyholders have access to valuable information and support at their fingertips.
Concord Group Insurance Reviews
According to AM Best.com, Concord Group Insurance maintains an A+ rating noting its stability and financial security. Concord Group is considered to have a superior ability to meet its obligations to its customers.
Concord Group Insurance also receives an A+ rating from the Better Business Bureau, or BBB. This rating considers any customer complaints filed against the company, as well as a variety of other factors. Concord Group’s established and excellent reputation in the business community, as well as the history of its century-long operation, help bolster its BBB rating.
In addition, this rating considers the transparency of Concord Group’s business practices, and its continued ability to honor its commitments. All these factors contribute to Concord Group Insurance having cemented itself as a leader in the insurance industry.
Owning several smaller insurance companies in the area enables Concord Group to maintain its financial strength, while still providing excellent individual and award-winning customer service.
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A Final Word on Concord Group Insurance
If you live in Maine, Massachusetts, Vermont, or New Hampshire, you certainly have plenty of options for insurance coverage. If you are looking for a provider who can provide quality protection for your home and property, you need to look no further than Concord Group Insurance.
Concord Group has policies that can keep your vehicles and residence protected from accidents, theft, and natural disasters, as well as the kind of life insurance your family needs to plan. The user-friendly website and personal touch of your insurance agent make dealing with this large corporation a breeze.
Frequently Asked Questions
What types of insurance does Concord Group Insurance offer?
Concord Group Insurance offers automobile insurance, homeowners insurance, commercial insurance, term life insurance, and whole life insurance.
In which states does Concord Group Insurance operate?
Concord Group Insurance operates in Maine, Massachusetts, Vermont, and New Hampshire.
Does Concord Group Insurance provide coverage for recreational vehicles?
Yes, Concord Group Insurance offers coverage for recreational vehicles such as motorcycles, off-road vehicles, snowmobiles, motorhomes, boats, and trailers.
What types of coverage does Concord Group Insurance offer for homeowners?
Concord Group Insurance provides various homeowners insurance options for houses, condominiums, apartments, and mobile homes. They also offer the option to purchase an umbrella policy that extends coverage beyond home and auto policies.
Does Concord Group Insurance offer life insurance?
Yes, Concord Group Insurance offers both term life insurance and whole life insurance policies. They also provide the option of purchasing a universal life insurance policy with cash value accumulation.
What types of commercial insurance does Concord Group Insurance offer?
Concord Group Insurance offers commercial insurance coverage for small businesses as well as large corporations. They provide property, liability, and criminal protection to suit different business needs.
How can I contact Concord Group Insurance?
You can contact Concord Group Insurance by visiting their website’s contact page for address, phone, fax, and email details. Additionally, you can call their customer service line at 800-852-3380.
How can I report a claim to Concord Group Insurance?
To report a claim, you can log in to your internet account and contact your agent directly. Alternatively, you can call the claims office using the numbers provided on their website. Concord Group Insurance also offers auto glass repair services and 24/7 roadside assistance.
Can I pay my bill online with Concord Group Insurance?
Yes, Concord Group Insurance provides online bill payment options through their Customer Center. You can log in to your account on their website to pay your bill, view policy documents, and manage your billing preferences.
Does Concord Group Insurance offer career opportunities?
Yes, Concord Group Insurance offers career opportunities in claims, underwriting, IT, and general business fields. They provide substantial benefits packages for their employees, including dental, vision, retirement benefits, and more.
How is Concord Group Insurance rated?
Concord Group Insurance has an A+ rating from AM Best, indicating its stability and financial security. It also has an A+ rating from the Better Business Bureau (BBB), reflecting its reputation, customer service, and business practices.
Where does Concord Group Insurance operate?
Concord Group Insurance operates in Maine, Massachusetts, Vermont, and New Hampshire.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Dani Best
Licensed Insurance Producer
Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...
Licensed Insurance Producer
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.