Farm Bureau Insurance Review & Complaints: Medicare (2024)

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Farm Bureau was founded in Tennessee in 1947, and although there are companies operating under the name in many states, it is the largest. Farm Bureau’s Health Plans branch writes a wide variety of insurance policies, including Medicare Supplement.

This Farm Bureau Health Plans Medicare Supplement review will help you to decide if a Farm Bureau Medicare plan is right for you. We can help you get quotes from the best insurance companies so that you can make an informed decision.

Enter your ZIP code to compare rates from top companies before you choose to buy Farm Bureau Health Plans Medicare Supplement insurance.

About Farm Bureau Health Plans

Farm Bureau Health Plans was started in 1947 under the name Tennessee Rural Health, created to offer health insurance options to families that were affordable and accessible. It was created by the Tennessee Farm Bureau, which has been in operation since 1921 and writes a variety of insurance plans including home insurance, auto insurance, and health insurance.

In 2015, Tennessee Rural Health was changed to Farm Bureau Health Plans; they are the largest private health insurance provider in the state. They write several types of individual major medical plans, and they also offer supplemental health. Among those policies are a few options for those who qualify for Medicare.

Farm Bureau Health Plans products are only offered to residents of the state of Tennessee, and they have local branches in every county. The headquarters is located in Columbia, Tennessee.

Read more: Farm Bureau Insurance Review & Complaints: Auto, Home, Life, Health, & Farm Insurance

Farm Bureau Medicare Supplement Plans

Farm Bureau does not write Medicare Advantage, but they do offer a good selection of Medicare Supplement as well as Part D plans.

Medicare Supplement

Farm Bureau writes only four of the 12 available letter-coded standard Medicare Supplement plans. That is not as good a selection of options compared with other companies, but offers some choice.

Like all companies offering Supplement coverage, they offer the base Plan A, which pays for all Medicare coinsurance amounts as well as covering the first three pints of blood each year.

Farm Bureau Medicare Supplement Plan G is joined by plans D and N. There is no indication on the website as to whether or not the high deductible version of plan G is offered. Plan F is the highest level of coverage available and is often offered with a high deductible option to make it more affordable, and Farm Bureau used to offer it. The new Medicare rules that make this plan unavailable to newly eligible Medicare enrollees may be the reason Farm Bureau no longer offers it. There is no Farm Bureau Medicare Supplement Plan J.

Part D

Farm Bureau offers two Part D prescription drug plans at two price points.

The Select Rx Plan is a $0 deductible plan with copays starting at $1 for Tier 1 preferred generics, $4 for other generics.

The Essential Rx plan has a $405 deductible, and copays start at $1 again for preferred generics, with other generics at $5. This plan has a lower monthly premium in return for the deductible.

Dental and Vision

The DentalVision +65 plan is a combined dental and vision care plan offered by Farm Bureau to help pay out-of-pocket costs not covered by Medicare. Dental coverage is administered by Delta Dental, and vision coverage by VSP, both leaders in their respective fields.

There is a $100 deductible on the dental plan and no deductible for vision. Coverage is provided for routine exams and common dental care needs, as well as for prescription eyeglasses and contacts. Both plans have a statewide provider network.

Farm Bureau Health Plans Medicare Supplement Rates

Part D prescription drug coverage rates are listed on the website, with the zero deductible plan at $105.20 a month and the deductible plan at $68.70 a month.

The DentalVision +65 plan has a monthly rate of $39.75 a month.

While these rates were readily available, Farm Bureau Health Plans Medicare Supplement quotes are not available online. The rates we did find are reasonable for the coverage offered, so we would expect the supplement plans to also fall in the affordable range. We are unable to compare these rates outside of Tennessee but what we did see compares favorably to other states. It seems like that affordable Farm Bureau Health Plans Medicare Supplement options are available.

Farm Bureau Medicare Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Farm Bureau Health Plans offers a straightforward claims process for its Medicare Supplement plans. Most claims are handled directly through healthcare providers, making it convenient for policyholders. In most cases, policyholders won’t need to file a claim themselves.

For out-of-network claims, the necessary claims forms are readily available on the Farm Bureau Health Plans website. Policyholders can also contact the toll-free customer service line for assistance. While the claims process is generally smooth, it’s important to note that the Farm Bureau Medicare Supplement provider portal is designed for healthcare providers and doesn’t provide customer access.

Average Claim Processing Time

The average claim processing time for Farm Bureau Health Plans Medicare Supplement policies can vary depending on the specific circumstances of the claim and the healthcare provider involved.

However, Farm Bureau Health Plans strives to ensure a timely claims processing experience for its policyholders. As with most insurance providers, the speed of claim processing can also depend on the completeness and accuracy of the submitted documentation.

Customer Feedback on Claim Resolutions and Payouts

While there is limited customer feedback available for Farm Bureau Health Plans’ Medicare Supplement claims process, the fact that there are few complaints and reviews listed with the Better Business Bureau (BBB) is generally a positive sign.

Farm Bureau Health Plans has maintained an A+ rating with the BBB since 2008, with zero complaints and reviews recorded. This suggests that the claims resolution and payout process is satisfactory for policyholders. However, it’s essential to keep in mind that the lack of reviews may be influenced by the company’s limited regional coverage.

Digital and Technological Features of Farm Bureau Medicare

Mobile App Features and Functionality

Farm Bureau Health Plans provides policyholders with digital tools and resources, but specific mobile app features and functionality are not mentioned in the provided information. For policyholders who prefer managing their insurance accounts through mobile apps, it’s advisable to check with the company directly or explore the app’s features when enrolling in a policy.

Online Account Management Capabilities

Farm Bureau Health Plans likely offers online account management capabilities for policyholders, allowing them to access policy information, view claims status, and make premium payments online. Online account management can provide convenience and flexibility for policyholders who prefer to handle their insurance matters digitally.

Digital Tools and Resources

The provided information does not detail specific digital tools and resources offered by Farm Bureau Health Plans for its Medicare Supplement policyholders. However, it’s common for insurance providers to offer online resources such as educational materials, FAQs, and contact information for customer support through their websites.

Policyholders interested in accessing digital tools and resources should explore the company’s official website or contact Farm Bureau Health Plans directly for more information.

Farm Bureau Medicare Supplement Reviews and Ratings

Farm Bureau Health Plans has an A+ rating with the Better Business Bureau (BBB). They have been accredited since 2008 and have zero complaints and reviews listed.

We were unable to find much in the way of reviews for Farm Bureau Health Plans. A lack of reviews usually equates to a lack of complaints, and that is a good thing for an insurance company. In this case, the limited region of coverage and size of the company likely contribute, but it is still usually a positive sign.

Farm Bureau is well respected overall and generally has a good reputation for all of its services, so we expect to see that carry over to the health plans segment of their business.

Farm Bureau Health Plans Medicare Supplement: The Bottom Line

Farm Bureau Health Plans is a good pick for Tennessee residents who need to supplement their Medicare coverage. They have a good reputation and have a good selection of plans, the rates we found are all very reasonable, and they are a homegrown company focused on the needs of local residents.

Now that you know all about Farm Bureau Medicare plans, get some free insurance quotes before you go. Enter your ZIP code now.