Hallmark Insurance Company Review & Complaints: Auto & Home Insurance (2024)
Hallmark Insurance Company provides home and auto insurance solutions in multiple states across the United States. With different coverage options in each state, Hallmark Insurance Company can help cover drivers and homeowners who have been turned down by other insurance companies. Also, the company's claims process is simple. Compare rates against other top companies using our free comparison tool below.
Read moreFree Auto Insurance Comparison
Compare Quotes From Top Companies and Save
Secured with SHA-256 Encryption
Tim Bain
Licensed Insurance Agent
Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.
Licensed Insurance Agent
UPDATED: Mar 8, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Mar 8, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Hallmark Insurance Company Information
Hallmark Facts | Hallmark Details | From Experts |
---|---|---|
Year founded | 1984 | Glassdoor |
Current executives | Naveen Anand - President and CEO Jeffery Passmore, CFO | Hallmark Financial |
Number of employees | 500 to 1,000 | Glassdoor |
Total sales/assets | $700 million | Hallmark Financial |
Headquarters address | Two Lincoln Centre 5420 Lyndon B. Johnson Freeway Suite 1100 Dallas, TX 75240-2345 | Hallmark Financial |
Phone number | 1-817-348-1600 | Hallmark Financial |
Company website | https://www.hallmarkgrp.com/ | Hallmark Financial |
Premiums written | 117,740 | National Association of Insurance Commissioners |
Loss ratio | 69.57% | National Association of Insurance Commissioners |
Best for | High-risk drivers | Hallmark Financial |
Hallmark Insurance Company caters to the non-standard insurance market, helping drivers with limited insurance options get the coverage they need. The company’s agent-driven program offers high-risk drivers the opportunity to obtain coverage despite a problematic history.
Find the best budget insurance carrier out there. Not all offer coverage to high-risk drivers which is why you have to do research, but we understand this can be frustrating and time-consuming. That’s why we wrote this Hallmark Insurance Company Review.
Hallmark Specialty Insurance Company is a part of Hallmark Financial Services, which owns a number of insurance and other financial services companies across the country. Each of the companies caters to a particular market segment the way the Personal Lines Unit deals in non-standard insurance.
Before starting this Hallmark Insurance Company review, start getting quotes today to compare standard and non-standard insurance. All you have to do is enter your ZIP code to find quotes for Hallmark Insurance in Reno, NV, and other top car insurance companies.
Are the company’s car insurance rates competitive?
Hallmark does not offer an online quoting service for its insurance products, and it writes mainly non-standard car insurance. This means that the company’s rates are going to be more expensive than the other insurance companies we’ve rate-tested.
Let’s look at the average annual rates by driving history offered by standard carriers. This will give you a baseline as you look at car insurance quotes.
Average Annual Car Insurance Rates Based on Driving History
Companies | Average Annual Rates with a Clean Record | Average Annual Rates with One Accident | Average Annual Rates with One DUI | Average Annual Rates with One Speeding Violation |
---|---|---|---|---|
USAA | $1,933.68 | $2,516.24 | $3,506.03 | $2,193.25 |
GEICO | $2,145.96 | $3,192.77 | $4,875.87 | $2,645.43 |
American Family | $2,693.61 | $3,722.75 | $4,330.24 | $3,025.74 |
Nationwide | $2,746.18 | $3,396.95 | $4,543.20 | $3,113.68 |
State Farm | $2,821.18 | $3,396.01 | $3,636.80 | $3,186.01 |
Progressive | $3,393.09 | $4,777.04 | $3,969.65 | $4,002.28 |
Travelers | $3,447.69 | $4,289.74 | $5,741.40 | $4,260.80 |
Farmers | $3,460.60 | $4,518.73 | $4,718.75 | $4,079.01 |
Allstate | $3,819.90 | $4,987.68 | $6,260.73 | $4,483.51 |
Liberty Mutual | $4,774.30 | $6,204.78 | $7,613.48 | $5,701.26 |
Non-standard insurance is almost always more expensive than standard coverage due to the higher risk customers and potential for loss that the insurance company takes on.
Many people who require non-standard insurance choose to take out legally minimum liability only insurance in order to keep costs down, but we would still not expect Hallmark to offer competitive rates compared to standard insurers.
Insurers look at many factors when determining your rates, such as age, ZIP code, and driving history, Also, Hallmark loss runs reports show what your car insurance history has looked like for filing claims. Drivers that have filed a lot of claims may be charged higher rates.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
What is Hallmark’s availability by states?
The company’s headquarters is located in Dallas, Texas, but it offers auto coverage in seven states: Nevada, Texas, Arizona, New Mexico, Oklahoma, Arkansas, and Tennessee.
Certain coverages offered by Hallmark, such as personal aircraft insurance, are offered in some states but not others, so you’ll need to discuss what coverages are available to you with an agent.
What car insurance coverages are offered?
The company’s car insurance program is aimed at high-risk drivers and is, therefore, a basic insurance policy offering the legally required liability with the option for full coverage. Available coverage and policy options will vary based on the state where the driver lives.
Hallmark also offers insurance for the following special circumstances:
- Drivers with Matriculas IDs
- Drivers with international driver’s licenses
- Drivers with foreign passports/IDs
- Drivers requiring SR22s
Read more: Best Car Insurance for Foreign Drivers
Hallmark’s car insurance program specifically caters to a market that needs flexibility; the company offers policy terms as short as one month and flexible payment plans.
What are the bundling options?
Many companies that sell multiple kinds of insurance offer discounts to customers if they choose to purchase more than one type of policy. In addition to car insurance, Hallmark offers renters and personal aircraft insurance policies.
Renters insurance is only offered in a few states, including Washington, Nevada, Arizona, New Mexico, Texas, Indiana, and Tennessee. The insurance offers liability coverage of $25,000/$50,000/$100,000, as well as loss of use, contents, and animal liability coverages.
Aviation insurance is offered in 48 states and is for non-commercial use aircraft. The policy includes $10M in liability coverage and $3M in hull values.
Commercial insurance offers business insurance coverages as well, such as contract binding, property, and casual. Hallmark Financial Services commercial auto insurance business coverage is offered to businesses that need coverage for vehicles.
Hallmark used to offer homeowners insurance, insuring the homes that other companies might not take on due to high-risk factors such as a home being older, low-value, or not owner-occupied. The company also once offered a standard homeowners insurance program that covered homes in fair condition or better.
Homeowners insurance is no longer listed on Hallmark’s website. Hallmark also used to offer dwelling fire and manufactured home coverages as well, but those are also no longer listed on the company’s website.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
What are the discounts offered by Hallmark?
Available car insurance discounts from Hallmark include prior coverage and multi-policy discounts.
The company does offer an auto/home bundling discount, which can help reduce premiums considerably in some cases. Here’s a list of discounts offered by Hallmark:
- Multi-Car
- Homeowner
- Recurring Payment
- Multi-Policy
- Prior Coverage
- Foreign Driver’s License
Combining these discounts can save you even more. For example, if you have two cars and own your home, you could qualify for the multi-car and homeowner discounts.
What programs are available from Hallmark?
Although the company does not offer programs like telematics, it does provide online account access and bilingual claims, and customer service. The company also offers extended hours of operation and electronic signature capabilities. These factors add up to easy access to your account and customer service when you need it.
Your one-stop online insurance guide. Get free quotes now! Secured with SHA-256 Encryption
How do I cancel my car insurance policy?
Canceling your car insurance policy is usually an easy task. The important thing to remember is that most states require you to have continuous coverage, so you need to make sure you have a new policy lined up before you cancel. Having the coverage overlap for a day or two is a great way to make sure you are always covered.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
Is there a cancellation fee?
There does not appear to be a cancellation fee, but there is not a lot of information about canceling your policy with Hallmark online, so you may wish to ask an agent about this.
Is there a refund?
If you cancel your coverage before your policy is up and have already paid for the full term, you should receive a prorated refund for the unused portion of your policy.
How do you cancel?
In order to cancel your policy, you should speak with your agent. Making a Hallmark insurance agent appointment is going to be your best bet. Some car insurance companies require written notice to cancel and some only require a phone call.
You definitely need to make sure you follow the company guidelines so that you have a smooth cancellation process.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
When can I cancel?
Generally, you can cancel your car insurance policy at any time. If you cancel at the end of your policy period, you won’t have to worry about getting a prorated refund.
Hallmark Insurance Company: Navigating the Claims Process With Confidence
Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)
Hallmark Insurance Company provides home and auto insurance solutions in multiple states across the United States. With different coverage options in each state, Hallmark Insurance Company can help cover drivers and homeowners who have been turned down by other insurance companies.
When it comes to filing a claim, Hallmark offers multiple convenient options. Policyholders can file claims online, over the phone, or through mobile apps, ensuring a hassle-free process.
Average Claim Processing Time
Policyholders often wonder about the speed at which their claims are processed. While specific processing times may vary depending on the nature of the claim and the state of residence, Hallmark Insurance Company aims to provide efficient claim processing. However, it’s essential to check with the company for precise information on average claim processing times for your specific situation.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback plays a crucial role in evaluating an insurance company’s performance in handling claims. To assess Hallmark Insurance Company’s track record in claim resolutions and payouts, it’s advisable to review customer reviews and ratings.
Hearing from policyholders who have experienced the claims process firsthand can provide valuable insights into the company’s customer service and satisfaction.
Hallmark Insurance Company Digital and Technological Features
Mobile App Features and Functionality
In today’s digital age, insurance companies often offer mobile apps to enhance the customer experience. Hallmark Insurance Company is no exception. Their mobile app provides policyholders with features and functionality to manage their insurance on the go. This may include accessing policy documents, making payments, and even filing claims directly through the app.
Online Account Management Capabilities
For those who prefer managing their insurance policies online, Hallmark Insurance Company offers robust online account management capabilities. Policyholders can log in to their accounts via the company’s website to review policy details, make changes, and access important documents.
This online convenience ensures that policyholders have easy access to their insurance information whenever they need it.
Digital Tools and Resources
Insurance companies often provide digital tools and resources to assist policyholders in making informed decisions. Hallmark Insurance Company may offer online resources such as calculators, guides, and educational materials to help customers better understand their insurance options.
It’s essential to explore both their claims process and digital features to determine if they align with your preferences and requirements. Keep in mind that insurance experiences can vary based on individual circumstances and locations, so gathering information and reading customer reviews can be beneficial in making an informed decision.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
What’s the bottom line?
Hallmark might be a good option for drivers who are in need of non-standard auto coverage, but most standard drivers with plenty of options will find that rates and coverage are better elsewhere.
Now that you’ve read this Hallmark Insurance Company review, you can receive free quotes today to find the best reasonably priced car insurance coverage in your area. Just enter your ZIP code to start comparing rates right now.
Frequently Asked Questions
How can I reach someone about my personal auto insurance?
Listed on Hallmark’s website is the contact information for personal auto insurance. The Hallmark Insurance Company phone number is 1-800-486-5616. The mailing address is:
- Hallmark Specialty Personal Lines
P.O. Box 250209
Plano, TX 75025
You can also reach an underwriter in San Antonio at:
- Hallmark Specialty Underwriting
P.O. Box 40600
San Antonio, TX 78229
Are there Hallmark Insurance careers available?
There are many career options available with Hallmark Insurance. You can even view current openings online. The company has office locations in Texas, Illinois, Georgia, and New Jersey.
Does this company offer equine insurance?
No, Hallmark Equine Insurance Agency is a completely different company. It is located in Illinois and offers different coverage options for your horse.
Is Freeway Insurance similar to Hallmark Insurance?
Both companies offer car insurance to high-risk drivers and also offer bilingual service. Both companies are good for drivers who may be denied coverage with a standard carrier.
Can I get a quote for insurance from Hallmark Insurance?
Yes, Hallmark Insurance provides insurance quotes to potential customers. You can usually request a quote through their website or by contacting their customer service. They will typically ask for relevant information to provide an accurate quote, such as your personal details, insurance needs, and any additional information specific to the type of insurance you are seeking.
Can I manage my Hallmark Insurance policy online?
Yes, Hallmark Insurance often provides online account management services for their policyholders. This allows customers to view and update their policy details, make payments, file claims, and access other relevant information through a secure online portal or mobile app. Check with Hallmark Insurance to confirm the availability and specifics of their online policy management options.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
Tim Bain
Licensed Insurance Agent
Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.