Homeowners of America Insurance Company Review & Complaints: Home Insurance (2024)
Homeowners of America Insurance Company offers homeowners, dwelling fire, condo, floor, and renters coverage for Texas residents. Although you cannot get a quote online, you can use the website or 24/7 phone line to make insurance claims. Our review explores more about the Irving, Texas company and lists the average annual home insurance rates where Homeowners of America Insurance does business. Learn more.
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Brad Larson
Licensed Insurance Agent
Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...
Licensed Insurance Agent
UPDATED: Nov 27, 2023
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Nov 27, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
The Highlights
- Homeowners of America Insurance Company (HOAIC) is a tried-and-true insurance company that offers a variety of home insurance policy types.
- The company has an A+ rating with the Better Business Bureau and has had 19 complaints filed and closed in the past three years.
- With a head office in Texas, the company is one of the largest home insurance providers in the state.
Homeowners of America Insurance Company (HOAIC) is a young insurer with less than 15 years in business. The company serves a handful of states with ongoing expansion plans. HOAIC focuses entirely on home insurance coverage, offering a variety of homeowners policy types. Keep reading our review to learn more.
Use our flexible quote tool to compare home policies in your area and find the best homeowners insurance rates. Just enter your ZIP code and select “Home” in the drop-down box.
Table of Contents
What is Homeowners of America Insurance Company?
HOAIC was founded in 2005 in Delaware. However, the insurance agency doesn’t write home insurance policies in that state. Its first home insurance policies were written in Texas, and by 2012 it was among the 20 largest and best insurance companies in the state.
Homeowners of America home insurance will review your customer policy each year to update its database.
The insurer expanded operations to Arizona in 2014 and to South Carolina the following year. Expansion to Georgia and Virginia soon followed, and the company is now licensed in most states with plans for further growth in the coming years. So if it isn’t currently possible to buy Homeowners of America home insurance in your state, it should be soon.
The Homeowners of America HOB insurance policy is popular in Texas.
The company has a head office in Irving, Texas, and the majority of its business is conducted in that state. HOAIC writes dwelling coverage policies through independent agents.
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What insurance products does the company offer?
The company has a range of home insurance products and coverage options available in Texas. In the other states it serves, it offers only standard homeowners insurance (South Carolina is the exception, with dwelling fire policies offered as well).
The company’s website has no description of the dwelling coverage policies beyond the name and form type (HO3, for example, the form for standard homeowners insurance). Listed for Texas are:
- Four forms of homeowners insurance for owner-occupied residences with different levels of coverage
- Condo insurance
- Four forms of dwelling fire policy, which are intended for rental homes and other non-primary occupancy homes
- Renters Insurance
- Flood insurance, offered through Wright Flood
In South Carolina, the insurer offers only one form of home insurance, along with two dwelling fire choices. The other states have only one type of coverage for home insurance available, which is the (HO3) standard home insurance policy.
You can access your account by phone or using your login on the website.
Are the company’s home insurance rates competitive?
There is no rate information for this company online, nor is online quoting offered, which comes as no surprise given the lack of any policy information on the site, so finding affordable home insurance may be difficult. Here’s a list of average annual home insurance rates by state.
Average Annual Home Insurance Rates by State
States | Average Monthly Home Insurance Rates |
---|---|
Alabama | $135.33 |
Alaska | $107.58 |
Arizona | $112.92 |
Arkansas | $178.50 |
California | $102.00 |
Colorado | $158.25 |
Connecticut | $98.67 |
Delaware | $73.50 |
Florida | $112.75 |
Georgia | $142.75 |
Hawaii | $41.75 |
Idaho | $87.58 |
Illinois | $110.17 |
Indiana | $132.25 |
Iowa | $125.17 |
Kansas | $184.33 |
Louisiana | $151.08 |
Maine | $79.67 |
Maryland | $93.67 |
Massachusetts | $108.92 |
Michigan | $93.33 |
Minnesota | $162.67 |
Mississippi | $147.75 |
Missouri | $187.58 |
Montana | $147.50 |
Nebraska | $234.67 |
Nevada | $87.25 |
New Hampshire | $69.92 |
New Jersey | $62.58 |
New Mexico | $117.33 |
New York | $153.33 |
North Carolina | $97.17 |
North Dakota | $110.25 |
Ohio | $97.00 |
Oklahoma | $290.17 |
Oregon | $63.00 |
Pennsylvania | $63.17 |
Rhode Island | $99.42 |
South Carolina | $95.17 |
South Dakota | $163.17 |
Tennessee | $135.42 |
Texas | $183.92 |
Utah | $53.92 |
Vermont | $57.17 |
Virginia | $84.42 |
Washington | $71.92 |
West Virginia | $93.67 |
Wisconsin | $82.17 |
Wyoming | $105.25 |
National Average | $116.08 |
As a small, agent-driven company, we would not expect the company to compete on rates in the homeowners insurance market with other major players, who generally provide more homeowners insurance discounts and better cash discounts. Homeowners insurance companies like this usually make up for higher rates with a focus on customer service, although you can learn for sure by asking for a Homeowners of America insurance quote directly from the company and see if they do provide discounts you are eligible for.
Homeowners of America Insurance Company Claims Process
Ease of Filing a Claim
Homeowners of America Insurance Company provides multiple options for filing claims, ensuring convenience for policyholders. You can file a claim through their user-friendly online platform, over the phone via their 24/7 hotline, or by using their dedicated mobile app. This flexibility makes it easy for customers to initiate the claims process in a way that suits their preferences.
Average Claim Processing Time
The average claim processing time is a crucial factor for policyholders, as it directly impacts their experience during a stressful situation. While specific data may not be available in the provided content, Homeowners of America Insurance Company emphasizes quick and straightforward claim processing.
To get a clearer picture of their claim processing efficiency, it’s advisable to refer to their official website or contact their customer service for up-to-date information.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback is invaluable in assessing an insurance company’s performance. Unfortunately, the content does not include specific customer feedback on claim resolutions and payouts. To gain insights into customer satisfaction in this regard, it’s recommended to explore online reviews, testimonials, or contact the company directly for references and statistics.
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Digital and Technological Features of Homeowners of America Insurance Company
Mobile App Features and Functionality
Homeowners of America Insurance Company offers a dedicated mobile app that provides policyholders with convenient access to various features and functionalities.
While the content does not delve into the specifics of the app, you can visit the company’s official website or download the app to explore its capabilities. Common features may include policy management, claims filing, payment processing, and access to resources.
Online Account Management Capabilities
Effective online account management is essential for policyholders to have control over their insurance policies. The content mentions that you can access your account online, but it does not provide detailed information about the capabilities offered.
To fully understand the online account management features, visit the company’s official website or reach out to their customer support for a comprehensive overview.
Digital Tools and Resources
The content briefly mentions that Homeowners of America Insurance Company provides digital tools and resources. To leverage these tools and resources effectively, it is recommended to explore the company’s website or contact their customer service for a detailed list of available digital assets.
These may include educational materials, calculators, FAQs, and other resources to assist policyholders in making informed decisions about their insurance needs.
Are the company’s ratings and consumer reviews positive?
Let’s take a look at some of the company’s reviews from financial and credit rating agencies. The company has an A+ rating with the Better Business Bureau (BBB). There have been 19 complaints filed and closed in the past three years. Three customers have left reviews on the BBB page.
The National Association of Insurance Commissioners (NAIC) lists the HOAIC as Homeowners of America Ins Co. The company’s current NAIC complaint index is 0.21, which is much lower than average, meaning the insurer receives few complaints.
The company’s A.M. Best rating is not available. We searched J.D. Power’s ratings but didn’t find anything there either. However, Demotech has given the company an “A” rating.
As far as customer reviews, we were unable to find anything on the usual websites. A lack of reviews is a positive thing for an insurance company since people are far more likely to leave a review when unhappy than when they’re satisfied with the service they’ve received. Thus, the company’s Insurance rating remains high.
Use the box below to check out home insurance companies in your area and find great home insurance rates near you.
What’s the bottom line?
There is not enough information to form a definite opinion of this company. The insurer Homeowners of America Holding Corporation appears to have a good reputation and it growing pretty quickly, which is a sign that it’s doing something right. Homeowners living in states where HOAIC property damage coverage is available should compare its rates to those offered by other companies before purchasing a homeowners insurance policy. Comparing providers is the best way to save on the cost of homeowners insurance.
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Are you looking for free insurance quotes?
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Frequently Asked Questions
Is Homeowners of America a good insurance company?
The company is not rated by A.M. Best or J.D. Power, but Demotech gave it an “A.”
What is the best-rated home insurance company?
Amica Mutual, Allstate, and Geico are the top-rated home insurance companies in the United States.
Does Homeowners of America Insurance have a mobile app?
Yes, Homeowners of America Insurance provides a mobile app that allows you to manage your policy, make payments, file claims, and access other convenient features.
Can I bundle my homeowners insurance with other insurance policies from Homeowners of America Insurance?
Yes, Homeowners of America Insurance often allows you to bundle your homeowners insurance with other policies, such as auto insurance, to benefit from potential discounts and streamlined coverage.
Does Homeowners of America Insurance offer any additional coverage options?
Yes, Homeowners of America Insurance may offer additional coverage options like personal umbrella liability insurance, scheduled personal property coverage, and water backup coverage, among others.
Are there any online resources or tools provided by Homeowners of America Insurance?
Yes, Homeowners of America Insurance often provides online resources and tools on their website, such as FAQs, educational articles, and calculators, to help customers make informed decisions about their insurance needs.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Brad Larson
Licensed Insurance Agent
Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.