How long does it typically take for Progressive to process a car insurance claim?
The time it takes for Progressive to process a car insurance claim varies from a few days to several months. The time will depend on things like the accident's severity, whether there is property damage, and how long you wait to file a claim with Progressive.
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Chris Abrams
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Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...
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UPDATED: Feb 13, 2024
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UPDATED: Feb 13, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- The claim process for Progressive can take anywhere from a few days to several months
- In general, insurance companies have about a month to investigate your claim, but the number of days varies by state
- You can help move the process along by filing the claim quickly, submitting all requested information, and being available for follow-up questions with your claims adjuster
If you were recently in a fender bender and had Progressive for your auto insurance, you probably wonder how long the claim process takes for Progressive. Keep reading to learn how to file a car insurance claim with Progressive and how long the process will take.
How Long the Claims Process Takes for Progressive
The time it takes to settle an auto insurance claim with Progressive can vary greatly. Sometimes, you will get a check within a few days, whereas other claims will take weeks or even months to be finalized.
How long the claim process takes for Progressive will depend on several factors, including how much damage was done to the vehicle and/or property, if there were injuries, and how quickly you could file the claim.
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Time Limits and the Progressive Car Insurance Claim Process
Most insurance companies generally have about 30 days to investigate your auto insurance claim. However, this amount of time does vary from state to state. While most state laws make sure that auto insurance companies will settle claims promptly, an investigation into the claim can slow down the process. (For more information, read our “What information do I need to file a car insurance claim with Progressive?“).
For instance, a claim for a minor fender bender with minimal damage and no injuries should settle much faster than a major accident with multiple vehicles and questions about which driver caused the crash.
This is why determining the best car insurance company for paying claims can be tricky, as so many factors are at play.
What You Can Do to Speed Up the Claim Process With Progressive
One of the best ways to help the claim process with Progressive is to file the claim promptly and include as much of the needed information as you can.
Your insurance claims adjuster will confirm your car insurance coverage and may ask for documents like a copy of the police report, photos of the damage, and the insurance information for the other drivers, if applicable.
Try to have all of this information available and ready to send, and if your claims adjuster contacts you, get back to them as soon as possible to answer any questions and provide additional facts as needed.
You can also contact your insurance adjuster for updates on your claim or check the status on the Progressive website.
Submitting a Claim With Progressive
As an article about the claims process on the Progressive website notes, filing an auto insurance claim with the company is easy. You can file the claim:
- On the Progressive website
- Through the Progressive app on your mobile device
- By calling 800-776-4737
You will need to provide some basic information to start the claims process. The auto insurance representative will ask if you want to start repairing your vehicle now or wait to receive payment first.
If you are unsure what to do, you can always get an estimate to see how much the repairs will cost at one of the Progressive network repair shops. Learn more about Progressive by visiting our Progressive Insurance review.
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Case Studies: Processing Car Insurance Claims With Progressive
Case Study 1: Minor Fender Bender
In this case study, a policyholder was involved in a minor fender bender with minimal damage and no injuries. The claim process with Progressive was initiated promptly, and all necessary information was provided. As a result, the claim was settled relatively quickly, and the policyholder received a settlement check within a few days.
Case Study 2: Major Accident With Multiple Vehicles
This case study involves a major accident with multiple vehicles and questions about fault and liability. The claim process with Progressive required a thorough investigation to determine the extent of damage and assign responsibility. Due to the complexity of the case, the claim took several months to be finalized.
Case Study 3: Timely Claim Filing
In this case study, a policyholder filed a claim with Progressive immediately after an accident. All the required information was provided promptly, allowing the claims adjuster to start the investigation without delays. As a result, the claim was processed efficiently, and the policyholder received a settlement check within a reasonable timeframe.
Case Study 4: Delayed Claim Submission
This case study involves a policyholder who waited several weeks before filing a claim with Progressive. The delay in claim submission resulted in a longer processing time as the insurance company needed to gather information and assess the situation. The claim process took longer than usual, emphasizing the importance of filing a claim promptly.
Final Thoughts on How Long the Claim Process Takes For Progressive
Being involved in a car accident is stressful, even if the damage is minor and no one was hurt. While it would be ideal to have a definite answer to the question, “How long does the claim process take for Progressive?” several factors will determine the amount of time.
By submitting your claim as quickly as possible, providing all needed information, and being available for any follow-up questions, you can help speed up the process and receive your settlement check as soon as possible.
If the process takes up much longer than you feel it should, you can always compare car insurance rates with other auto insurance companies and possibly switch companies once the claim is settled.
Frequently Asked Questions
How long does Progressive take to process a quote?
Progressive will give you a car insurance quote in as little as four minutes.
How good is Progressive at paying claims?
Progressive was rated below average for consumer satisfaction with auto insurance claims and shopping. These results are from a 2022 study by J.D. Power, a data analytics company.
Why do insurance claims take so long to process?
Insurance companies sometimes need to thoroughly investigate an accident to determine fault and liability. Unfortunately, this is one of many reasons insurance companies can take a long time to pay out.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Chris Abrams
Licensed Insurance Agent
Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.