IAC Medicare Insurance Review & Complaints: Health Insurance (2024)

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IAC has been in operation since 1956, providing mainly life insurance policies across the United States as well as the Pacific Islands. Medicare Supplement is the only personal insurance product they write outside of life policies.

This IAC Medicare review will look specifically at the company’s Medicare products. We’ll check out which plans are available as well as how to get IAC Medicare quotes.

When you finish this review you may decide to buy IAC Medicare insurance, but before you do, compare your options. Enter your ZIP code right now for free quotes.

About IAC

IAC was founded as Institutional Agencies Corporation in the Pacific Islands, providing life and financial services to the residents of that area. The name change to Individual Assurance Company Life, Health, and Accident took place in conjunction with a move of the headquarters to the state of Missouri in 1973; the acronym remained the same with the name change.

While continuing to offer basic term life insurance, IAC also began operating in reinsurance and third-party administration. They added their second personal insurance product, Medicare Supplement, but the company remains relatively unknown in terms of brand recognition.

IAC’s headquarters is now located in Edmonds, Oklahoma and they offer their products through independent agents across the country. They also continue to serve the Pacific Islands and the surrounding territories.

The IAC Medicare supplement phone number is the same as the customer service number. There are several logins on the site, including the IAC Medicare supplement agent login and one for customers.

IAC Medicare Supplement Insurance

IAC offers plans A, B, C, D, F, G, and N. That is a pretty good selection and more options than we often see form much larger and better-known insurance companies. They appear to offer these plans across the country, but that is not made entirely clear on the website.

Plan A is the base-level plan, which covers all Medicare Part A & B coinsurance amounts as well as the first three pints of blood each year. Plan F is the highest level of coverage available; this plan pays all of the out of pocket costs not covered by Medicare, and also covers you for emergency medical during foreign travel. While there is a version of plan F that has a deductible in return for a lower premium, IAC does not offer this option.

The remaining plans on IAC’s chart offer a range of coverage in between A and F. There is a good enough selection that most people should be able to find the right balance of coverage and price.

Although they do write coverage in the few states that do not use the letter system for Supplement plans, they do not seem to offer any information on products in those areas.

IAC Medicare Rates

Rate information is not offered for IAC’s Medicare Supplement plans. Quotes can be obtained by contacting a local agent or by calling a toll-free number.

It is not surprising given the limited nature of this company’s website that online quoting is not available, but we do often see rate charts for Medicare Supplement. Since rates vary from state to state and IAC covers a wide area, a quick quote system would be simpler, but this company offers neither option.

IAC Medicare Insurance Claims Process

Ease of Filing a Claim

IAC Medicare Insurance offers multiple options for filing claims. You can file a claim online through their website, over the phone by contacting their customer service, or through their mobile app for added convenience. Their digital tools and resources make it easy to initiate the claims process, providing flexibility to policyholders.

Average Claim Processing Time

While the average claim processing time may vary depending on the nature of the claim and supporting documents, IAC Medicare Insurance is committed to efficient claims processing. Policyholders can expect timely reviews and resolutions for their claims. However, specific processing times may be obtained by contacting their customer service or checking with their mobile app.

Customer Feedback on Claim Resolutions and Payouts

IAC Medicare Insurance values customer feedback and strives to provide satisfactory claim resolutions and payouts. Customer reviews and experiences regarding their claims process can offer valuable insights into the company’s performance. You can find customer reviews and ratings on various platforms to gauge the overall satisfaction with their claims handling.

Digital and Technological Features in IAC’s Medicare Insurance Services

Mobile App Features and Functionality

IAC Medicare Insurance offers a user-friendly mobile app with a range of features and functionalities. Policyholders can access their accounts, view policy details, submit claims, and track the progress of their claims through the app. It provides a convenient way to manage insurance-related tasks on the go.

Online Account Management Capabilities

Policyholders can efficiently manage their insurance policies through IAC Medicare Insurance’s online account management platform. This feature allows customers to update personal information, review policy documents, make premium payments, and access important resources. The online account ensures ease of policy management from any device with internet access.

Digital Tools and Resources

IAC Medicare Insurance provides a suite of digital tools and resources to support policyholders. These tools may include educational materials, FAQs, and calculators to help customers make informed decisions about their insurance coverage. The availability of such resources enhances the overall digital experience for policyholders.

These digital and technological features contribute to a seamless and convenient insurance experience with IAC Medicare Insurance, allowing policyholders to manage their policies effectively and access essential information with ease.

IAC Medicare Ratings and Consumer Reviews

IAC has an A+ rating with the Better Business Bureau (BBB). They are not accredited, but they do not have any complaints on file in the past three years.

We were unable to find any reviews of IAC anywhere online, including the usual places for insurance company complaints. When it comes to insurance companies a lack of reviews is usually a good sign, but it can make it difficult to develop a solid opinion of a company’s reputation, particularly one that lacks information overall.

IAC Medicare: The Bottom Line

While IAC has a pretty good list of available Medicare Supplement plans, information on this company is largely absent and even their own website offers little detail. Without a clear picture of this company, we cannot provide a recommendation. Most people will likely want to look to a company with more visibility for their Medicare Supplement needs.

Affordable IAC Medicare coverage might be a good option for you, but you should make sure you check out other options first. Get free Medicare quotes when you enter your ZIP code now.