Loyal Christian Benefit Association Insurance Review & Complaints: Medicare & Life Insurance (2024)

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A fraternal religious organization, Loyal Christian Benefit Association (LCBA) has been around for more than 100 years. They provide life insurance and Medicare Supplement insurance plans to members across the country.

What is there to know about the Loyal Christian Benefit Association?

Although the term fraternal organization generally refers to brotherhood, and most were founded by men, the LCBA’s history traces back to a group of women. Originally the Ladies Catholic Benevolent Association, it was founded by women for women in 1890. The original goal of the group was to assist women in financial need and was the first benevolent society of its kind in the country.

By 1910 the society had more than 117,000 members and offered a range of new insurance products. Eventually, the decision was made to open membership to both men and women, and in the 1960s the name change was made official, switching to Loyal Christian Benefit Association to include both genders while keeping the familiar acronym.

LCBA today covers 35 states and the District of Columbia, offering life insurance, annuities, and Medicare Supplement products. Like most such associations, membership is required and comes with a list of benefits that include scholarships, newborn and orphan benefits, and discounts.

Read more: LCBA Medicare Insurance Review & Complaints: Health Insurance

What insurance products does LCBA offer?

LCBA offers life insurance, funeral pre-planning, annuities, and Medicare Supplement. LCBA offers some products that are directly underwritten, while others are offered through the LCBA Agency, which partners with other insurance companies for extended selection.

Life Insurance

The only policy LCBA underwrites directly is their Family Protector Plan, which is designed to be a final expense life insurance policy. This plan can be issued anytime between the ages of 0 and 90. For coverage up to $25,000, the plan is a simplified issue product – with no medical exam or in-depth underwriting process. It can also be purchased with death benefit amounts over $25,000, although this requires full underwriting.

Riders for the Family Protector Plan include Accidental Death, Waiver of Premium, and a children’s rider.

Through the LCBA Agency, members can purchase a wide variety of other traditional life insurance plans. The agency works with such big-name insurers as MetLife and Prudential to provide a full range of choices.

Funeral Pre-Planning

LCBA partners with funeral homes to provide funeral pre-planning products. These allow for money to be set aside ahead of time to cover funeral expenses and also allow the policyholder to pre-arrange the funeral they would prefer.

There are two products in this category. The Futura Insurance Plan is essentially a life insurance product that can be purchased on a single premium or installment plan basis. Futura is a simplified issue product with the benefit directed to the chosen funeral home to ensure it is used specifically for the requested funeral expenses.

The second choice is the Guardian, which is an annuity rather than a life insurance policy. This plan is designed for those who do not qualify for a life insurance plan due to age or other issues. The annuity is tax-deferred and can be paid in a single lump sum or in installments over time.

Annuities

In addition to the Guardian plan, LCBA offers annuities to provide retirement income or a death benefit to any named beneficiary. The Legacy Annuity is a tax-deferred investment with a rate guarantee and an eight-year surrender period.

What are the rates offered with the Loyal Christian Benefit Association?

LCBA does not offer rates on their website, and quotes can only be obtained by calling directly. This is a common practice for a fraternal society where membership is part of the deal.

Loyal Christian Benefit Association Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Loyal Christian Benefit Association (LCBA) offers several options for filing a claim. While specific details about the claims process are not readily available on their website, they do provide contact options, including phone and email.

Additionally, during our visit to their website, a live online chat service repeatedly popped up, which may also be used for claims inquiries. It’s worth noting that LCBA has a login section for members on their website, which may contain claims-related information, although this could be challenging for beneficiaries without the insured’s login credentials.

Average Claim Processing Time

LCBA does not provide information about the average claim processing time on their website. To obtain this information, individuals may need to contact LCBA directly. The absence of readily available claim processing time information is a consideration for those looking for transparency in the claims process.

Customer Feedback on Claim Resolutions and Payouts

While there is limited information available regarding customer feedback on claim resolutions and payouts for LCBA, it’s important to note that the few reviews found on Google and Facebook were generally positive. However, one negative review mentioned non-payment of benefits, indicating that there might be occasional issues with claim resolutions.

Due to the limited number of reviews and the absence of information from authoritative sources like the Better Business Bureau (BBB), a comprehensive assessment of LCBA’s claims process and customer feedback remains challenging.

Digital and Technological Features of Loyal Christian Benefit Association

Mobile App Features and Functionality

The availability and functionality of a mobile app for LCBA are not mentioned in the provided content. Prospective policyholders interested in mobile app features should contact LCBA directly or visit their website for the most up-to-date information on any mobile app offerings.

Having a mobile app can enhance the overall customer experience by providing convenient access to policy information, claims filing, and account management.

Online Account Management Capabilities

The content does not provide specific details about LCBA’s online account management capabilities. Online account management is a crucial feature for policyholders as it allows them to access policy information, make payments, and potentially initiate claims from the comfort of their devices.

Interested individuals should explore LCBA’s website or contact their customer service for comprehensive information on online account management features.

Digital Tools and Resources

The content does not elaborate on LCBA’s digital tools and resources. Many insurance providers offer valuable digital resources such as educational materials, calculators, and FAQs to help policyholders make informed decisions.

To assess the availability of these digital tools and resources at LCBA, individuals should visit the company’s website or inquire with their customer support.

How are the reviews and ratings for LCBA?

There are three Google reviews for LCBA, all of which are positive. On Facebook, we found six reviews, most of which were simple reviews with a 5-star rating and no comment. One comment seemed to indicate the review was done to win a contest, and one was negative, indicating non-payment of benefits.

Outside of these few reviews, we found very little regarding LCBA’s reputation. The Better Business Bureau (BBB) does not have a file listed for LCBA. As a fraternal society with a small product lineup, it is not entirely surprising that information is limited.

Loyal Christian Benefit Association Insurance Review: The Bottom Line

LCBA is likely to appeal to those who like the idea of a faith-based membership community. While we are unable to compare their products based on rates, the cost of the product may be less important to those who choose a fraternal benefit society than are the membership benefits and the religious affiliation. Those seeking the best deal in life insurance will want to be sure to check other rates and compare accordingly.