Nassau RE Life Insurance Review & Complaints (2025)

Nassau RE provides term life and permanent life insurance. The company has competitive rates when compared with the top competitors. Additionally, the company includes riders and has been rated a B+ by A.M. Best.

Knowing more about Nassau RE life insurance will help you decide if the company is a good fit.

Before starting this Nassau RE life insurance review, enter your ZIP code to find free life insurance rates in your area.

Does Nassau RE life insurance have competitive rates?

For many customers, the cost of life insurance is the primary factor when choosing a company. Comparing the rates of the best insurance companies will help you determine if a company you’re considering is cost-effective.

The following chart shows the average monthly male Nassau RE life insurance rates compared with other companies based on age.

Male $20,000 Whole Life Average Monthly Nassau RE Life Insurance Rates vs. Other Companies by Age

The following chart shows the same information for females.

Female $20,000 Whole Life Average Monthly Nassau RE Life Insurance Rates vs. Other Companies by Age

Read more: Liberty Bankers Life Insurance Company Review & Complaints 

As you can see, you can find affordable Nassau RE life insurance quotes compared with the best companies. Additionally, rates are lower for females than males, increasing as customers age.

What policies are available from Nassau RE life insurance?

Nassau RE provides term life and final expense insurance for customers. Until recently, the company also offered universal life insurance, but they have discontinued that offering. Learning more about available options will help you determine if this company has the right plan for you.

Nassau RE provides short-term coverage through its Safe Harbor Term Life plans. Both plans are available in 10, 15, 20, and 30-year terms. Customers between 18 and 80 are eligible. However, the values depend on your age and the specific plan chosen.

The company provides a simplified issue express plan and the fully underwritten non-express plan. Neither option requires a medical exam, but all applicants must fill out a medical questionnaire.

The primary difference between the two options is that the non-express plan offers a higher value. The express plan ranges from $25,000 to $400,000 and the non-express plan ranges from $50,000 to $500,000.

The non-express plan might also require an Attending Physician’s Statement (APS), depending on your answers to the questionnaire. The express option never requires an APS. Additionally, the underwriting process for the non-express plan is typically longer than for the express policy.

Nassau RE’s whole life option is final expense insurance. Known as the Remembrance Life policy, this coverage is available for customers 50 years and older and pays for end-of-life costs. The plan ranges from $10,000 to $50,000 in value and includes all riders.

Read more: Settlers Life Insurance Review & Complaints: Final Expense Insurance

What riders does Nassau RE life insurance offer?

Most life insurance companies offer options that customers can add to a policy. These options are known as riders and allow policyholders to customize a policy to meet their needs. While companies include some riders with policies free of charge, most are available for a fee.

There are only two Nassau RE life insurance company riders available. The accelerated death benefit rider allows customers to access up to 95% of their death benefit if they’re diagnosed with a terminal illness. This rider is included in all policies if the insured has a terminal illness.

The other rider is the accidental death benefit rider, which pays an additional lump sum if the insured dies from an accident covered in the policy. This rider is included free of charge with the Remembrance Life plan, and customers can add it to term life plans for a fee.

How is Nassau RE life insurance rated?

Life insurance companies are regularly reviewed and rated by credit rating agencies. These ratings determine the company’s ability to provide a payout when customers file a claim.

Nassau RE has been rated a B+ by A.M. Best, the most trusted rating agency. This rating is lower on the agency’s scale and indicates that the company might have trouble providing a payout in some situations.

The Better Business Bureau (BBB) reviews and rates companies based on business practices. The BBB has given Nassau RE an A+ rating. This rating indicates that the company is transparent and trustworthy when dealing with customers.

Does Nassau RE life insurance have any complaints?

The Better Business Bureau (BBB) and the National Association of Insurance Commissioners (NAIC) examine complaints made about insurance companies. Looking at complaints made about companies helps customers determine their quality of service.

At the time of this review, the BBB has received three complaints about Nassau RE during the past three years. Two of the three complaints have occurred in the past 12 months and center on the company’s services, billing, and delivery.

According to the NAIC, Nassau RE has received five complaints. Additionally, the company’s NAIC complaint index ratio is 0.79, indicating that Nassau RE has fewer complaints than the average company of a similar size.

How can you make Nassau RE life insurance payments?

Nassau RE allows customers to make payments online or by phone. Customers can use their Nassau RE login to access the customer portal, where they can make payments or set up a payment schedule.

Additionally, customers can make payments by calling 800-349-9267. Payment options include credit and debit cards.

How can you cancel a Nassau RE life insurance policy?

As previously mentioned, customers that buy Nassau RE life insurance can file claims online. However, the company doesn’t allow customers to cancel policies online. Instead, the company requires customers to call the company to cancel a policy.

When calling to cancel a policy, the representative will likely attempt to get you to change your mind about the cancellation. However, the actual cancellation process is quick and easy.

Who is Nassau RE life insurance?

Nassau RE dates back to 1851 when a group of religious and business leaders in Hartford, Connecticut started the American Temperance Life Insurance Company. The purpose was to provide coverage for people who abstained from drinking alcohol.

The company expanded to include all residents in 1860 and renamed itself the Phoenix Mutual Life Insurance Company. The company remained Phoenix Mutual Life Insurance until Nassau bought it, renaming it the Nassau RE Companies of New York.

Nassau RE Life Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Nassau RE Life Insurance offers a convenient and user-friendly claims process to ensure policyholders can easily file claims when needed. Customers have the option to file their claims online through the company’s official website. This online platform allows for a streamlined and efficient claims submission process, minimizing the hassle for policyholders.

Average Claim Processing Time

The average claim processing time at Nassau RE Life Insurance can vary depending on the complexity of the claim and the documentation provided.

However, the company is committed to processing claims promptly to provide policyholders with the financial support they need during challenging times. Specific processing times for different types of claims can be obtained by contacting the company’s customer service.

Customer Feedback on Claim Resolutions and Payouts

Nassau RE Life Insurance values customer feedback and strives to ensure that policyholders are satisfied with their claim resolutions and payouts.

While individual experiences may vary, the company’s commitment to transparency and reliability has earned it positive feedback from many customers. It’s advisable for potential policyholders to research and read customer reviews to gain insights into the overall satisfaction levels with claim resolutions and payouts.

Digital and Technological Features of Nassau RE Life

Mobile App Features and Functionality

Nassau RE Life Insurance offers a dedicated mobile app that provides policyholders with convenient access to their insurance accounts. The mobile app is designed to offer a range of features and functionalities, including the ability to view policy details, make payments, and even file claims on-the-go.

This app enhances the overall customer experience by providing a user-friendly interface and quick access to important insurance-related information.

Online Account Management Capabilities

Managing your Nassau RE Life Insurance policy online is made easy through the company’s online account management capabilities.

Policyholders can access their accounts through the official website, where they can review policy information, update personal details, make premium payments, and track the status of claims. This online portal offers a convenient way for customers to stay informed and in control of their insurance policies.

Digital Tools and Resources

Nassau RE Life Insurance provides a range of digital tools and resources to assist policyholders in making informed decisions about their insurance coverage.

These resources may include educational materials, calculators for estimating insurance needs, and informative articles about various insurance topics. These digital tools are designed to empower customers with the knowledge they need to make the right insurance choices for themselves and their families.

Nassau RE Life Insurance: The Bottom Line

Formed from the acquisition of the Phoenix Mutual Life Insurance Company, Nassau RE provides term life and whole life coverage to customers. The company has competitive rates and has been rated a B+ by A.M. Best.

Learning more about Nassau RE life insurance will help you determine if the company is right for you.

Now that you know about Nassau RE life insurance, enter your ZIP code to get free life insurance quotes in your area.