Physicians Mutual Insurance Review & Complaints: Medicare Insurance (2024)

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Physicians Mutual has been operating for over a hundred years out of its Nebraska headquarters. Originally founded to provide health insurance to physicians, today, they write life insurance and a variety of health policies for the average person as well, including Medicare Supplement and multiple types of supplemental coverage.

This Physicians Mutual Medicare insurance review will help you to decide if this company is right for you. We’ll look at Physicians Mutual Medicare quotes, which plans are available to choose from, and more so you don’t have to question if Physicians Mutual Insurance is a good fit for you.

If you’re looking to see some comparison quotes before reading more about Physicians Mutual Insurance, we can help. Enter your ZIP code now for free rates.

What Are Physicians Mutual Insurance Medicare Rates?

For the purpose of this review, we looked at the Medicare Supplement plans offered in the Physicians Mutual Insurance company’s home state of Nebraska, using their headquarters ZIP code.

We got our sample Physicians Mutual Insurance quote online, and we ran quotes for the same plans above to get an idea of the costs. Rates will vary from state to state, and these examples are only for Nebraska, however, in most cases, the rates should compare similarly. If you prefer, you can also call to request a quote on the phone, so an insurance agent can go over each plan in detail based on your needs.

The cheapest plan is high deductible Plan G, at $47.47/ month, and high deductible Plan F is only slightly more expensive at $47.56/month. The regular Plan F is the most expensive option at $150 a month. Bear in mind that due to recent changes, Plan F is not available at this time if you are someone who is newly eligible for Medicare. The Plan A rate quoted is $135.41 a month.

What Are Physicians Mutual Insurance’s Medicare Supplement Plans?

Physicians Mutual Insurance has an interesting range of choices, including a couple of options exclusive to the company, offering options that are suitable for people from all different walks of life. They offer Plan A as well as Plan G and Plan F. They also have the high deductible plan versions of F and G, and a version of both called Plan F/G with Innovative Rider.

Plan A is offered by all Medicare Supplement providers and is the most basic coverage option. It pays coinsurance amounts for medical, hospital, and hospice care, as well as covering the first three pints of blood annually.

Physicians Mutual Insurance Medicare Supplement Plan F is the most comprehensive, intended to cover all out-of-pocket costs not paid for under Medicare Parts A & B. This could be a great fit for anyone who may require long-term care but are concerned about their financial security.

The Social Security Administration explains more about the various Medicare Parts. This makes it generally the most expensive of the options; to mitigate the monthly cost there is a high deductible option available as well. That deductible is $2,240. Physicians Mutual Medicare Supplement Plan G is a similar plan.

Physicians Mutual Insurance’s plans with Innovative Rider are an exclusive Medicare Supplement product. It’s the same as the high deductible Plan F/G and has the same coverage, but the deductible disappears on the first of January after the third policy anniversary. After that, there is no deductible for as long as the policy remains in force. This option is unusual, and we have not seen anything like it elsewhere.

Physicians Mutual Medicare Supplement rate history has not been available long, since they only started to offer online quoting recently.

Physicians Mutual Claims Process

Ease of Filing a Claim

Physicians Mutual Insurance offers a straightforward claims process. Customers can file claims through the company’s website, over the phone, or through mobile apps. This multi-channel approach ensures that policyholders can choose the method that suits them best.

Average Claim Processing Time

The average claim processing time with Physicians Mutual Insurance is competitive. While specific processing times may vary depending on the nature of the claim, the company aims to handle claims efficiently to provide timely support to its customers.

Customer Feedback on Claim Resolutions and Payouts

Physicians Mutual Insurance has received positive feedback from customers regarding claim resolutions and payouts. The company’s commitment to excellent customer service reflects in its handling of claims, resulting in satisfied policyholders.

Physicians Mutual Digital and Technological Features

Mobile App Features and Functionality

Physicians Mutual Insurance offers a user-friendly mobile app that allows customers to manage their policies, file claims, and access important information on the go. The app provides a convenient way for policyholders to stay connected with the company.

Online Account Management Capabilities

The company’s online account management system provides policyholders with easy access to their policy details, billing information, and claims status. This online portal simplifies policy management and ensures that customers have the information they need at their fingertips.

Digital Tools and Resources

Physicians Mutual Insurance offers a range of digital tools and resources to help policyholders make informed decisions about their insurance coverage. These resources include educational materials, calculators, and interactive features to enhance the customer experience.

Does Physicians Mutual Medicare Insurance Have Good Customer Service?

Physicians Mutual Insurance customer service is highly rated and offers 24/7 services on their website. You can manage just about everything related to your plans on the website to include checking on the status of a claim, making payments, and updating your personal information.

What Are the Customer Reviews and Ratings for Physicians Mutual Medicare Insurance?

Physicians Mutual Insurance has an A+ rating with the Better Business Bureau (BBB), where they have been accredited since 1940. There are a total of 62 complaints on file in the past three years, and 20 complaints were closed in the past 12 months.

There are 148 reviews on the company’s Facebook page, although not all are Physicians Mutual Medicare Supplement reviews. That is quite a lot, given the fact that Facebook’s reviews option has not been around for very long. They have an overall 4.1-star rating, with 95 five-star reviews and 24 one-star reviews. Complaints generally center on billing issues and slow claims processing.

Overall, the general impression of the company, as well as indications of its financial strength, all look positive.

What Types of Coverage Does Physicians Mutual Insurance Offer?

Physicians Mutual Insurance plans go well beyond Medicare and basic health insurance. Check out the variety of options and other types of policies you can get through Physicians Mutual Insurance. Our Physicians Mutual life and health insurance review provides more information on those two offerings specifically.

Of course, for a complete description of each plan, you should speak to a Physicians Mutual Insurance agent to learn more.

Physicians Mutual Insurance Life Insurance

Physicians Mutual offers term life, whole life, and juvenile life.

Physicians Mutual Insurance Medicare Supplement Insurance

Otherwise known as Medigap, the supplemental insurance provided by Physicians Mutual will help you pay for services not covered by the standard Medicare policy. This is a basic insurance option that is offered by almost every insurance provider.

Physicians Mutual Insurance Dental Insurance

Physicians Mutual has a dental insurance plan that will cover your preventive care routine exams, fillings, crowns, and dentures, there’s no deductible, and you choose your own dentist. We don’t yet have a Physicians Mutual dental insurance policy review.

Physicians Mutual Insurance Supplemental Health Insurance Plan

Physicians Mutual offers a cancer policy to cover prevention screenings, treatments, medications, and therapies, even if you see a cancer specialist. This is designed to be used in conjunction with regular health insurance coverage; however, it is great for someone seeking a specific cancer insurance policy.

Physicians Mutual Insurance Annuities

If you still want to save towards retirement or earn income off your retirement, Physicians Mutual offers two types of retirement product in the form of immediate annuity plans and deferred annuity plans.

Physicians Mutual Insurance Funeral Pre-Planning

Physicians Mutual has a plan specifically for you to pre-pay funeral costs with a death benefit. The funeral pre-planning program allows you to pre-pay for a funeral with a death benefit and so that your standard life insurance policy benefits can go to your beneficiaries.

Has Physicians Mutual Insurance Earned Any Recognition or Awards?

Aside from their consistent A+ from the Better Business Bureau since 1940, Physicians Mutual Insurance partnered with Weiss Research Associates in 2014 to measure overall customer satisfaction. Results showed a 97 percent satisfaction rating from health and life insurance policyholders.

Physicians Mutual Insurance was awarded the Arbor Day Award in 2014 by the Arbor Day Foundation in recognition for planting more than 250,000 “trees in memory.”

What Is the History of the Physicians Mutual Insurance Company?

Founded in 1902 in Omaha, Nebraska, Physicians Mutual Insurance initially offered their products only to physicians. In 1962, the company expanded its market and began writing insurance policies for the general public. Physicians Life Insurance Company was founded in 1970, adding a variety of term and whole life policies to the lineup. In 2012, Physicians Mutual Insurance entered the funeral pre-planning market and began offering their first death insurance policy.

Physicians Mutual Insurance offers its products across the country, although availability varies by state. Medicare Supplement products are available in most, but not all, states, and follow the standardized lettered system. The company also writes supplemental health and accident insurance, annuities, and dental insurance.

Physicians Mutual uses a team of career agents to sell their policies across the nation.

What Is the Bottom Line?

Physicians Mutual Insurance Company has a good reputation and some good Medicare Supplement plan choices, including their exclusive Plan F choice, although it’s not the widest selection of choices we have seen. They are a good choice for those who prefer the personal attention of an agent and value service over paying the lowest price for their health insurance policy.

Now that you know all about how to buy Physicians Mutual Medicare insurance, get some rates to compare. Enter your ZIP code now for free quotes.