Physicians Plus Insurance Review & Complaints: Medicare Supplement Insurance (2024)

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Physicians Plus Insurance Corporation is a health insurance plan provider in Wisconsin, serving their local area with a variety of plans. The company is part of Quartz Health, a branded group of Wisconsin health insurance companies that have formed a partnership.

Looking for Physicians Plus Medicare Supplement rates or how to get Physicians Plus Medicare Supplement quotes? We’ve got a complete Physicians Plus Insurance review for you right here and will help you choose from the best insurance companies for your Medicare needs.

Before you get into this Physicians Plus Medicare Supplement review, enter your ZIP code to compare rates for free.

About Physicians Plus

Founded in Madison, Wisconsin in 1986, Physicians Plus Insurance Corp. serves southern Wisconsin with HMO health plan options. The company partnered with Meriter-UnityPoint health to provide medical services to plan members, and also partnered with other local health systems.

In 2015 Physicians Plus signed a new agreement with UW Health, restoring plan member access to their services and also restoring some of the company’s success; problems with UW Health access had resulted in a loss of membership over several years.

As of October, 2017, Physicians Plus Insurance Company has been a part of plan administrator Quartz Health. The Quartz brand was created out of a partnership with two other health plans – Gundersen Health Plan and Unity Health – and associated health systems. (read our “Unity Health Insurance Review & Complaints” for more information). The brand was created with the goal of improving access and administration processes; all three companies still underwrite their own policies directly.

Physicians Plus Medicare Supplement

Physicians Plus insurance benefits do not include Medicare Advantage or Part D coverage, but the company does have a Medicare Supplement plan available. The plan follows the state of Wisconsin’s standards, which differ from those used by most other states. There are no letter-coded plans in Wisconsin.

Medicare Select is an HMO plan that pays for most of the out of pocket costs not paid for under Original Medicare. It covers Part A and B deductibles as well as coinsurance and the cost of the first three pints of blood each year.

The plan also adds coverage for treatments that have limited benefits under Medicare, such as kidney transplant and breast reconstruction. It also includes coverage for foreign travel emergency medical needs.

The plan is comprehensive and similar to what would be a Plan F in other states.

Physicians Plus Medicare Supplement Rates

Physicians Plus Medicare Supplement costs are not available online. There may be affordable Physicians Plus Medicare Supplement coverage available to you, but you would have to call the company for a quote.

In the past, Physicians Plus has offered a reasonable rate on their Medicare Supplement plan, given the comprehensive coverage they provide. It is important to note that this an HMO plan which means your provider network is limited to those that are in-network.

Navigating Physicians Plus Insurance Claim Procedures

Ease of Filing a Claim

Physicians Plus Insurance offers a straightforward claims process for its policyholders. Claims can be filed through multiple channels, including online, over the phone, and through their mobile app. This flexibility ensures that policyholders can choose the method that suits them best, making it convenient to report and track their claims.

Average Claim Processing Time

One crucial aspect of any insurance company’s performance is the speed at which they process claims. While specific processing times can vary depending on the nature of the claim, Physicians Plus Insurance aims to expedite the process to ensure policyholders receive the assistance they need promptly.

It’s essential to check with the company for the most up-to-date information on claim processing times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable indicator of an insurance company’s performance in handling claims. Physicians Plus Insurance maintains a positive reputation, with an A+ rating from the Better Business Bureau.

While there are limited public reviews available, the company’s track record suggests that they work diligently to resolve claims and provide satisfactory payouts to their policyholders.

Exploring Physicians Plus Insurance Digital Innovations and Technological Offerings

Mobile App Features and Functionality

Physicians Plus Insurance offers a comprehensive mobile app designed to enhance the customer experience. The app provides access to policy information, claims filing, and tracking, making it easy for policyholders to manage their insurance needs on the go. Additionally, it may offer features such as bill payment and digital ID cards for added convenience.

Online Account Management Capabilities

In addition to their mobile app, Physicians Plus Insurance provides a user-friendly online portal for policyholders. Through this portal, customers can access and manage their policies, view billing information, update personal details, and even file and track claims. The online account management system ensures that policyholders have easy access to their insurance information.

Digital Tools and Resources

To further assist their policyholders, Physicians Plus Insurance offers a range of digital tools and resources. These may include educational materials, articles, and calculators to help customers make informed insurance decisions. Additionally, online chat support and email communication channels are available for quick assistance with any inquiries.

Physicians Plus Medicare Supplement Ratings and Consumer Reviews

Physicians Plus has an A+ rating with the Better Business Bureau (BBB), with no complaints on file and only one review left on the page. This one review happens to be on the subject of Medicare Supplement insurance; the reviewer states that she has had difficulty obtaining referrals to in-network doctors since the shift to Quartz.

There are three Yelp reviews, all of which are negative and result in a one-star rating overall. The newest review on the page is from 2014, which makes the complaints outdated.

We did not find much else on this company; overall there is a low complaint volume here and not much that is recent.

Physicians Plus Medicare Supplement: The Bottom Line

Physicians Plus may be a good choice for Medicare Supplement, but we do recommend checking their provider network before signing up, since your existing doctors may not be part of the network. For those that are ok with the limitations of an HMO, they do have a good reputation and are likely a safe bet. You can’t buy Physicians Plus Medicare Supplement insurance online, but we can help you find options that can be bought online.

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