Pride Life Insurance Review & Complaints: Life Insurance (2024)
Pride Life Insurance is a life insurance company with a focus on assistance and advocacy for the LGBTQ community and allies. They offer term and whole life insurance programs and provide help with shopping for other forms of coverage.
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Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
UPDATED: Mar 9, 2024
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Mar 9, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Pride Life Insurance is a life insurance company with a focus on assistance and advocacy for the LGBTQ community and allies. They offer a few basic types of life insurance and also provide help with shopping for other types of coverage.
About Pride Life Insurance
With the name Pride and the rainbow in their logo, the company’s focus on the needs of the LGBTQ community is made clear. They provide both individual and group plans, working with nonprofit and private companies, and catering policies for the market they serve. They also do a lot of advocacy work in their community.
Pride Life Insurance is headquartered in Baton Rouge, Louisiana. They are a newcomer to the life insurance market, founded in 2013.
According to the company website, Pride operates almost entirely on a referral basis. They operate both as an insurance company and as an agency, helping clients to find the products they need both directly and through affiliated companies. To this end, they offer a “concierge service”, which is essentially personal assistance offered by a representative of Pride Life, similar to what an independent agent might provide.
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Pride Life Products
Pride Life Insurance offers two types of life insurance, both of which are relatively basic. Given online access, the website offers very little in the way of details on these policies and instead offers a basic overview of each type and the needs they serve.
Term life insurance and guaranteed issue life are the two policy types listed. It is unclear whether or not Pride actually underwrites these policies, or if they are handled by an affiliate.
The website does not offer a list of term lengths, issue age range, or death benefit amounts for the term life products. Visitors to the site are directed to contact the company’s concierge service for further assistance.
The guaranteed issue life is a permanent plan, likely a whole life insurance policy, designed to provide some coverage for final expenses and other needs. These plans do not require a medical exam, and they are therefore marketed to those who have trouble getting coverage on a fully underwritten plan. The Pride site indicates that their guaranteed issue plan is available to clients that are HIV positive, a condition that may result in denial elsewhere. (For more information, read our “Best Life Insurance Policies for HIV Patients“)
Again, no details on the policies themselves are offered.
While health insurance is listed on the website, it actually links off to another health insurance shopping site that they partner with, Health Sherpa. Pride appears to offer the same personal concierge assistance with selecting a health insurance plan that is offered on their life insurance plans.
Rates
Pride’s online quoting service provides a list of comparison quotes from other companies, clearing up the question of whether or not they are actually an underwriter (they are not).
Among the companies listed for comparison are Protective Life, Banner Life, Ameritas, Assurity, and United of Omaha. Pride functions as a referral service, helping their customers to connect with other life insurance companies and select a policy.
We ran a quote for a 10-year term policy of $100,000, for a 30-year-old male non-smoker in California.
The least expensive quote returned was from Protective Life, where the monthly rate came to $7.14.
Because the rates returned are from different companies and for different products, a lot more research into each option is required in order to determine which policy offers the best value and which is right for each customer. Presumably, this is the service offered by Pride’s concierge assistance.
The fact that Pride does not underwrite directly explains the lack of detail on their policies – there are actually a large number of options offered by other companies.
Health Insurance quotes are offered through Health Sherpa, with which Pride acts as an agent. Options and costs for these policies will vary greatly from state to state and based on the person being insured. Health Sherpa is a part of the federal health insurance marketplace.
Read more: Banner Life Insurance Review & Complaints
Claims Process at Pride Life Insurance
Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)
Pride Life Insurance strives to make the claims process as convenient as possible for its policyholders. While specific details about the online claims submission process are not available on their website, they do provide a general customer service phone number and a contact form that can be submitted online.
It’s recommended to reach out to their customer service team for guidance on how to file a claim.
Average Claim Processing Time
The average claim processing time for Pride Life Insurance policies is not specified on their website. Since they operate mainly as a referral service and work with various underwriting companies, the processing time may vary depending on the specific policy and the company handling the claim.
Customers should inquire directly with their insurance provider or Pride Life Insurance for information on claim processing times.
Customer Feedback on Claim Resolutions and Payouts
Pride Life Insurance has received positive feedback from customers regarding their claim resolutions and payouts. While there are no specific customer reviews related to claims on their website, external reviews on platforms like Google and Facebook generally praise the company for its excellent service and support during the claims process.
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Explore Pride Life Insurance’s Digital and Technological Features
Mobile App Features and Functionality
Pride Life Insurance offers a mobile app that provides policyholders with convenient access to their insurance information. While the specific features and functionality of the app are not detailed in the provided content, policyholders can expect to manage their policies, view coverage details, and potentially file claims through the app.
Online Account Management Capabilities
The company’s website likely offers online account management capabilities, allowing policyholders to access and manage their policies online. Unfortunately, the content does not provide specific information about these capabilities, so policyholders should visit the website or contact Pride Life Insurance directly for more details.
Digital Tools and Resources
Pride Life Insurance is committed to providing digital tools and resources to assist their customers. While the content does not specify the exact tools and resources available, policyholders can expect to find educational materials, policy information, and potentially online calculators or quote comparison tools to help them make informed decisions about their coverage.
Ratings and Consumer Reviews
We were unable to find a Better Business Bureau (BBB) record for Pride Life. This may be due to the fact that they are a new company, but with five years in business, we are surprised at the lack of a file. It may be that they are listed under a different name, however, we were unable to locate any evidence for this.
There are 15 Google reviews of Pride Life, with an overall 5-star rating. Many of the reviews appear to be not from customers directly, but from agents and employers that worked with Pride to help obtain coverage for others. Some reviews do appear to be direct from customers; all of the reviews are glowing and cite excellent service.
There is one review on Facebook, and again it’s a five-star rating.
What we were unable to find for this company was much in the way of actual product reviews, but overall they appear to have an excellent reputation for customer service.
The Bottom Line
There is a general lack of information in terms of what precisely this company offers; it is unclear whether or not they underwrite products or are only an agency. Since they operate mainly on referrals, it is likely that customers come to them knowing what to expect, and from the reviews we have seen, their customer service is very good. They are worth contacting for anyone who needs assistance with life or health insurance and is seeking an LGBTQ-friendly company.
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Frequently Asked Questions
What is term life insurance?
Term life insurance provides coverage for a specified term, such as 10, 20, or 30 years. It pays out a death benefit if the insured person passes away during the term of the policy.
How can I get a quote for life insurance with Pride Life Insurance?
Pride Life Insurance operates as a referral service, connecting customers with other life insurance companies. They provide comparison quotes from various companies, allowing customers to research and select the best policy for their needs.
Does Pride Life Insurance underwrite their own policies?
It is unclear whether Pride Life Insurance underwrites their own policies or if they are handled by an affiliate. Their website lacks detailed information on policy specifics, and visitors are encouraged to contact their concierge service for further assistance.
What types of life insurance does Pride Life Insurance offer?
Pride Life Insurance offers two types of life insurance:
- Term life insurance
- Guaranteed issue life insurance
Term life insurance provides coverage for a specific term, while guaranteed issue life insurance is a permanent plan designed to cover final expenses and other needs.
How does Pride Life Insurance cater to the LGBTQ community?
Pride Life Insurance focuses on the needs of the LGBTQ community and allies. They provide both individual and group plans, working with nonprofit and private companies, and offering policies tailored to the market they serve. They also engage in advocacy work within the community.
Where is Pride Life Insurance headquartered?
Pride Life Insurance is headquartered in Baton Rouge, Louisiana.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.