Settlers Life Insurance Review & Complaints: Final Expense Insurance (2024)
Settlers Life Insurance is a final expense focused life insurance company that no longer writes new lines of business. Settlers Life Insurance is servicing existing policies that will be absorbed by National Guardian, Settlers Life Insurance's parent company.
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Heidi Mertlich
Licensed Insurance Agent
Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...
Licensed Insurance Agent
UPDATED: Sep 26, 2023
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UPDATED: Sep 26, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Settlers Life is a final expense insurance focused company based out of Virginia. The company is no longer writing new business for policyholders but continues to service existing Settlers Life policies, which will be absorbed by its parent company, National Guardian.
What is Settlers Life?
The Settlers Life Insurance Company was created in 1933 under the name Huff-Cook Mutual Burial Association. Throughout its history, the company continued to focus solely on its final expense products and became Settlers Life Insurance Company in 1984. Settlers Life was acquired by National Guardian Life Insurance Company in 1999.
Settlers Life started out serving only Virginia, but by the time of the announcement of the company closing its doors to new business, it was well on its way in the insurance industry. At that time, this insurance provider was serving much of the country and had only just begun operations in several new states in 2018. The Settlers Life Insurance Company stopped writing new final expense insurance coverage policies as of November 2018.
According to the company website, Settlers Life did not choose to stop writing new business due to any financial concern. All of the existing Settlers insurance policies will be serviced by parent company National Guardian, ensuring no disruption in service for existing customers. This sounds like it may have been a decision to re-brand although no explanation about this business decision is provided on the website.
Customer questions and concerns about Settlers Life, according to the website, should be directed to National Guardian insurance.
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Settlers Life Insurance Claims Process: Streamlined and Customer-Centric
Ease of Filing a Claim
Settlers Life Insurance offers a seamless claims process that allows policyholders to file claims through multiple convenient channels. Whether you prefer to file a claim online, over the phone, or through their mobile app, Settlers Life Insurance ensures a user-friendly experience for policyholders.
Average Claim Processing Time
Settlers Life Insurance is committed to efficiently processing claims to provide timely support to their policyholders during challenging times. The average claim processing time is a crucial aspect of customer satisfaction, and Settlers Life Insurance strives to maintain a reasonable and competitive processing time to meet their policyholders’ expectations.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback is a vital component in evaluating an insurance company’s performance in handling claims. Settlers Life Insurance values customer input and aims to continuously improve their claims resolution and payout process based on feedback. They actively collect and analyze feedback to enhance their services and ensure policyholders are satisfied with the resolution of their claims.
Settlers Life Insurance Digital Revolution: Innovations and Technological Features
Mobile App Features and Functionality
Settlers Life Insurance offers a feature-rich mobile app that empowers policyholders with convenient access to their insurance-related information. The app provides functionalities such as policy management, claim submission, document uploads, premium payments, and real-time updates, enhancing policyholders’ overall experience.
Online Account Management Capabilities
Settlers Life Insurance provides robust online account management capabilities, allowing policyholders to access and manage their policies from the comfort of their homes. This includes policy details, premium payments, beneficiary updates, and policy documentation. The intuitive online portal streamlines policy management, providing a hassle-free and efficient digital experience.
Digital Tools and Resources
In line with technological advancements, Settlers Life Insurance offers a range of digital tools and resources to assist policyholders in understanding their coverage and making informed decisions.
These include educational materials, calculators, FAQs, and other resources accessible through their website and mobile app, empowering policyholders with valuable information and insights related to their insurance policies.
Frequently Asked Questions
What is final expense insurance?
Final expense insurance, also known as burial insurance or funeral insurance, is a type of life insurance that specifically covers the costs associated with end-of-life expenses. It is typically a smaller policy amount compared to traditional life insurance policies, intended to cover funeral and burial costs, as well as other final expenses.
What does Settlers Life Insurance’s final expense insurance cover?
Settlers Life Insurance’s final expense insurance policies generally cover a range of end-of-life expenses, including:
- funeral and burial expenses
- cremation costs
- medical bills
- legal fees
- outstanding debts
- other related costs
The specific coverage details and policy benefits can vary, so it’s important to review the policy terms and conditions.
How can I obtain final expense insurance from Settlers Life Insurance?
To obtain final expense insurance from Settlers Life Insurance, you can contact their authorized agents or brokers who represent the company. These agents specialize in final expense insurance and can assist you in assessing your coverage needs, providing policy options, and guiding you through the application and underwriting process.
Can I file a claim with Settlers Life Insurance for final expense insurance coverage?
Yes, in the event of a policyholder’s passing, it is possible to file a claim with Settlers Life Insurance for final expense insurance coverage. The claims process involves contacting Settlers Life Insurance’s claims department, submitting the necessary documentation, and following the outlined procedures to initiate the claim settlement process.
How can I find reviews and ratings for Settlers Life Insurance?
To find reviews and ratings for Settlers Life Insurance, you can visit consumer review websites or insurance industry rating agencies. Websites like the Better Business Bureau (BBB) allow customers to share their experiences and rate the company. Independent rating agencies such as A.M. Best provide evaluations and rankings of insurance companies based on their financial strength and stability.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
Heidi Mertlich
Licensed Insurance Agent
Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.