State Farm Mobile App: Complete Guide & Review (2024)
Pocket Agent, the State Farm Mobile App, is available for policyholders on both iPhone and Android. All State Farm policies are available on the app as well as State Farm Bank and State Farm Mutual Funds account information and service. You can deposit checks, pay bills, and transfer funds all through the app.
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Chris Abrams
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Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...
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UPDATED: Nov 27, 2023
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Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Nov 27, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
State Farm’s entry into the mobile app world with Pocket Agent® was met with early difficulties based on login connectivity and setup issues.
The company believes the newest version corrects those bugs, but early consumer reviews suggest some inconsistency still exists.
With the company’s Drive Safe and Save program, you can even get access to additional discounts on auto insurance based on your driving habits, in addition to the company’s wide range of available savings.
Don’t settle on your insurance coverage. Enter your ZIP code in our free tool to get started today comparing competitive auto insurance quotes.
What devices is the State Farm app available on?
The company’s award-winning mobile app that used to be known as Pocket Agent® is available on iPhone, iPad, Android, Kindle Tablet.
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What features are available on the app?
What does the State Farm app do? After registering on the State Farm website, Pocket Agent allows the consumer to:
- Contact their agent or search for an agent
- View their insurance policy coverage information
- View their insurance card
- Start the claim filing process
- Find roadside services
- Search for a Select Service repair facility
- View the claim status for a fire or auto claim
- Pay their bill
- Access Drive Safe and Save features
Read more: How long does it typically take for State Farm to process a car insurance claim?
All State Farm Insurance policies are available on the app, as well as State Farm Bank and State Farm Mutual Funds account information.
With State Farm Bank accounts, customers can deposit checks into accounts with MyTime Deposit, pay bills, pay their credit card, view transaction activity, and transfer funds from one eligible State Farm Bank account to another.
To view personal information, make a bank deposit, submit or view a claim, or make payments, the viewer:
- Must be a State Farm customer.
- Must be enrolled and registered on www.statefarm.com.
What it can’t do:
Although auto claims can be initiated on the app, all other claims—including homeowner insurance, business insurance, health, disability, long-term care, and life—must start on the website or go through an agent.
The app does not currently have the capacity to provide quotes on new insurance policy coverage.
Even though State Farm’s marketing suggests that non-clients can use some of the location features, users must be willing to register at statefarm.com to use any element of the app.
What is Drive Safe and Save?
Drive Safe and Save is a usage-based way to save on your insurance premiums. The product runs in the background when installed on your smart device and collects data on your driving habits for informational purposes.
Your data will be collected based upon the time of day you typically drive and events that happen, such as hard-braking and speeding. There is no way for it to take into account weather conditions and other circumstances of your drive.
However, you can note if you were a passenger and not the driver so that it won’t count against you. Whether you’re a college student or commuter, this is one way to get additional discounts if you have good driving habits.
How are customer reviews on Google Play / iTunes / Amazon?
Google Play: 4.2 rating based on 8,520 reviews. A large number of negative reviews cite login difficulties, both in setup and in execution. Download Here
iTunes: The current version has 2.5 stars based on 11 reviews. For all versions, the average is three stars based on 6010 ratings. Download Here
Amazon Kindle: 4.2 stars based on 44 customer reviews. Download Here
What are the pros and cons of the product?
What are the pros and cons of the product?Pros:
- Manage and pay your bill
- Deposit checks
- Transfer money
- Submit an auto claim
- Drive Safe and Save provides access to discounts on your rates
Cons:
- No options for quotes
- Only auto claims can be initiated
- Users must be registered
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What’s the bottom line?
If you are an auto insurance, mutual fund, or State Farm Bank customer, the app will make your life a little easier; but for other State Farm customers, downloading the app at this stage is probably not worth your time unless you can foresee a need for policy information “on the go” that you couldn’t wait to log into the regular website for. There is certainly room for improvement on this app.
Frequently Asked Questions
How can I download the State Farm Mobile App?
The State Farm Mobile App can be downloaded for free from the Apple App Store for iOS devices or from the Google Play Store for Android devices. Simply search for “State Farm Mobile” and follow the installation instructions.
Is the State Farm Mobile App available for all State Farm policyholders?
The State Farm Mobile App is available to most State Farm policyholders. However, it is always recommended to check with your State Farm agent or visit the State Farm website to confirm if the mobile app is available for your specific policy and region.
What features are available on the State Farm Mobile App?
The State Farm Mobile App offers a range of features and functionalities. Some common features include the ability to view and manage insurance policies, file and track claims, make payments, request roadside assistance, access insurance cards, contact your State Farm agent, and get quotes for new policies.
Can I file a claim using the State Farm Mobile App?
Yes, the State Farm Mobile App allows policyholders to file and track claims conveniently from their mobile devices. You can provide the necessary details, submit photos of damages, and communicate with a claims representative through the app.
Can I make payments through the State Farm Mobile App?
Yes, the State Farm Mobile App enables policyholders to make payments towards their insurance premiums. You can securely make payments using various methods, such as bank accounts or credit/debit cards, and set up recurring payments for added convenience.
Is the State Farm Mobile App secure?
State Farm prioritizes the security of its customers’ information. The mobile app uses encryption and other security measures to protect your personal and financial data. However, it is important to take necessary precautions, such as using a strong password and keeping your device updated, to enhance the security of your mobile experience.
Can I access all my insurance policies through the State Farm Mobile App?
Yes, you can access and manage multiple insurance policies through the State Farm Mobile App. This includes auto insurance, home insurance, renters insurance, and other policies offered by State Farm.
What are some additional benefits of using the State Farm Mobile App?
In addition to policy management and claims handling, the State Farm Mobile App offers additional benefits. These may include accessing helpful resources, such as safety tips, insurance calculators, and tools for estimating home inventory. The app also provides access to local discounts and promotions available to State Farm customers.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
Chris Abrams
Licensed Insurance Agent
Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.