What documentation do I need to file a car insurance claim with American Family?
What documentation do you need to file a car insurance claim with American Family? Proper documentation to file a claim will make the process go much faster. The documentation required isn't very intensive if you're covered under American Family auto insurance.
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Jeff Root
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Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...
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UPDATED: Feb 7, 2024
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Feb 7, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- To file an auto insurance claim, you will need some documentation for your American Family coverage
- The documents required are materials you would gather in any car accident
- You can upload the necessary documents to American Family’s web portal or smartphone app
The aftermath of an accident can be a confusing and very trying time. Still, you don’t have to struggle with the next steps. So what documentation do you need to file a car insurance claim with American Family?
If you’ve got American Family car insurance coverage, let’s look at what you need to successfully file your claim and how the process works.
Gathering the Required Documentation for Your American Family Car Insurance Claim
The first thing on your mind after a car accident is likely not about filing a claim. Instead, there might be questions on how to file a car insurance claim.
The answer is relatively simple if you have American Family car insurance coverage. You’ll need the time and date of the incident itself. What also helps is to have a recap of things that happened during the accident.
If you can, any photos of the damage sustained by your vehicle will help your claim. Provided the accident wasn’t a hit-and-run, it’ll also help to have the other driver’s name and insurance information.
Next Steps to Take
After you’ve gathered the required documentation, you’ll want to go through the process of filing your claim. American Family is one of the best car insurance companies to deal with for claims. You can file a claim over the phone, online, or through the American Family smartphone app.
The initial stages of the claim process on the phone might redirect you to submitting the documentation on the web portal afterward. Do not admit fault, regardless if you were determined at fault. This can help protect you later on, especially when it comes time to reach the settlement phase of the claims process.
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Why This Documentation Is Required for Your American Family Car Insurance Claim
Documentation aids in providing a much clearer picture of the incident. Providing thorough documentation allows your insurance company to have as much detail as possible when it comes time to actually disburse funds to settle damages and injuries.
Thankfully, American Family is one of the better car insurance companies out there when it comes to handling claims.
You can find numerous user testimonials reading our American Family Insurance review. Unfortunately, your insurance agent wasn’t present for the accident, so giving a clear idea of what happened can only help you going forward.
Read more: How can I cancel my car insurance policy with American Family Insurance?
Case Studies: Filing Car Insurance Claims with American Family
Case Study 1: Simple Documentation, Smooth Claim Process
John was involved in a car accident and needed to file a claim with American Family. He gathered all the necessary documentation, including the time and date of the incident, a detailed account of the accident, photos of the damage, and the other driver’s information.
With these documents in hand, John easily filed his claim through the American Family smartphone app and received a prompt resolution.
Case Study 2: Streamlining Coverage Update for a New Vehicle
Emily recently purchased a new car and wanted to update her coverage with American Family. Instead of canceling her existing policy, she contacted American Family and provided the necessary information about her new vehicle.
The customer service representative guided Emily through the process of updating her policy, ensuring she had the appropriate coverage without canceling her entire policy.
Case Study 3: Switching to a Better Rate Provider
Sarah discovered that another insurance company offered better rates than her current policy with American Family. Motivated by potential savings, she decided to switch providers. Sarah contacted American Family, scheduled a cancellation date for her policy, and followed the necessary steps to ensure a smooth transition.
With the guidance of American Family’s customer service, Sarah successfully canceled her policy and switched to the new provider.
The Last Word on Filing a Car Insurance Claim With American Family
The aftermath of a car accident can be traumatic, but you should be equipped with how to handle the steps to filing your claim. American Family doesn’t require extensive documentation, but what you provide should be thorough. To handle your claim efficiently and timely, make sure to file it as soon as you can.
Read more: How long does it take for American Family to process a car insurance claim?
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Frequently Asked Questions
Why do I need documentation to file a car insurance claim?
The documentation gives a complete picture of the scope and timeline of an accident. This can help with taking care of all aspects of your claim, especially when providing some idea of how damage your vehicle or property may have incurred.
Will documentation be provided if I don’t submit any?
The very bare minimum of documentation will be provided in the event of an accident. You’ll likely have a police report, which may not provide the fullest picture.
Like many other car insurance companies, American Family will require you to provide more documentation than just a police report when you start filing a claim.
What sort of photographs do I need to provide for my car insurance claim?
You’ll likely want to take photos of any visible damage. Your insurance company will likely provide a claims adjuster to provide a more thorough assessment of the damage itself.
Are you looking for free insurance quotes?
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Jeff Root
Licensed Insurance Agent
Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.