What is the process for canceling my car insurance policy with Infinity Insurance?

If you have your auto insurance through Infinity Insurance, and you would like to switch to another company, you might understandably be wondering how to cancel car insurance with Infinity. Keep reading to learn the answer to this question, as well as some related advice about car insurance coverage.

How To Cancel an Infinity Insurance Policy

The process to cancel an Infinity Insurance policy is pretty quick and straightforward. You can cancel by:

• Calling your agent, if you have one, or calling the company at 800-782-1020
• Writing a letter requesting the cancellation and mailing it to Infinity Insurance, 200 E. Randolph St., Suite 3300, Chicago, IL, 60601
• Going into a local Infinity Insurance office, and speaking with an agent
• Submitting a request through the online portal on the Infinity Insurance website

If you submit the request through the online portal, a representative from Infinity will probably contact you to follow up and ask to finalize the cancellation.

What Information You Need To Cancel Your Infinity Insurance Policy

No matter which method of communication you choose to cancel an Infinity Insurance policy, you will need to provide some basic information. Have your policy number ready, and also the date you’d like the policy to end.

If you cancel over the phone or in person, the agent can check to see if Infinity Insurance will owe you a refund. The agent may also ask about your new auto insurance policy. If you snail mail a letter, you may get a phone call from the company to get this important information.

What To Do Before You Cancel an Infinity Insurance Policy

No matter what your reason is for canceling an Infinity Insurance policy, you do have to have your new car insurance set up and ready to go before ending your current policy. You do not want to risk having a coverage lapse, not even for one day.

You can check online to compare car insurance options from other companies to find new auto insurance coverage that works for you. Once you have the new policy activated, then you can contact Infinity Insurance to cancel your policy.

What To Consider Before You Cancel Your Infinity Insurance Policy

Before you cancel your Infinity Insurance policy, you might want to reconsider your decision. For instance, if you are moving to a new city that does not have an Infinity Insurance office, you might think you should switch to an auto insurance company that is located near your new address.

Fortunately, this is not always the case. You might have to get an updated policy that adheres to the car insurance laws in the new state, but you might be able to stay with Infinity Insurance.

Your agent, if you have one, can advise you on the car insurance requirements in your new state, and if you will be able to stay with Infinity. Other life changes that do not necessitate a change in insurance coverage include getting married, buying a new vehicle, or getting a new job.

Read more: Can I change my car insurance coverage at any time?

Case Studies: Canceling Car Insurance Policies With Infinity Insurance

Case Study 1: Canceling Car Insurance Over the Phone

One customer, John, wanted to cancel his car insurance policy with Infinity Insurance. He found the process to be quite simple. John called Infinity Insurance’s customer service hotline and spoke to a representative.

He provided his policy number and requested the cancellation. The representative asked for the desired end date of the policy and finalized the cancellation. John was satisfied with the quick and straightforward process.

Case Study 2: Canceling Car Insurance by Mail

Another customer, Sarah, preferred canceling her Infinity car insurance policy through traditional mail. She wrote a letter stating her intent to cancel, including her policy number and the requested end date of the policy. Sarah then sent the letter to Infinity Insurance’s mailing address.

A few days later, she received a phone call from the company to confirm the cancellation details. Sarah appreciated the option to cancel her policy via mail, as it allowed her to have a written record of the cancellation request.

Case Study 3: Canceling Car Insurance Online

David, a tech-savvy customer, decided to cancel his Infinity car insurance policy using the online portal. He logged into his account, navigated to the cancellation section, and filled out the necessary information, such as his policy number and requested end date.

After submitting the cancellation request, David received a follow-up call from an Infinity representative to confirm and finalize the cancellation. He found the online cancellation process convenient and efficient.

Final Thoughts On How To Cancel an Infinity Insurance Policy

After weighing your options for car insurance coverage and researching the best car insurance discounts, if you are still ready to cancel your Infinity Insurance policy, doing so is quick and stress-free.

You can call, go in person, visit your online portal, or mail a letter with the details of your policy, and when you want it to end.

By making sure you have new car insurance coverage set up ahead of time with your new auto insurance company, you will not be at risk of breaking the law or getting higher rates due to a lapse in insurance.

Read more: Infinity Auto Insurance Review & Complaints: Auto, Home & Life Insurance